Untitled - Rolls-Royce Power Systems
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Untitled - Rolls-Royce Power Systems
Content 3|09 December 2009 4-21 4-15 16-17 18-19 20-21 Corporate development Remanufacturing in Magdeburg Investing in the future Changing corporate culture MTU brand profile raised 22-25 MTU centenary Review and DVD 26-35 Global news Company / Sales / Staff 36-43 Series 1600 Presenting the subprojects 44-45 Side glance Pallet store control system 46-47 Sales Armored vehicles 48-53 Production New genset production line 54-57 54-55 56-57 Training 90 years of training Training in practice 58 Work & Social Ghost festival 59 One of us Remanufacturing 4-15 As a pilot remanufacturing center, the Magdeburg factory reconditions Series 2000 and Series 4000 (pictured) components and engines. 36-43 Big numbers Volume production of gensets is being expanded in Mankato (pictured), Magdeburg und Suzhou. Building bridges 59 Emel Coban helps promote understanding between German and Turkish communities in her spare time. MASTHEAD Tognum Insight – Magazine for Tognum Group associates and partners Publisher: Tognum Group management board For the publisher: Wolfgang Boller (wob), Tel.: +49 (0) 7541/90-21 59, E-Mail: [email protected] Editor-in-chief: Wolfgang Stolba (sto), Tel.: +49 (0) 7541/90-37 03, E-Mail: [email protected] Other writers on this issue: Detlef Becker (db), Benjamin Brechtel, Lucie Dammann (ld), Mirko Gutemann (mgu), Anika Kannler (aka), Markus Keiper, Jenifer Riley (jr), Melanie Staudacher, Alina Welsen (aw), Benjamin Wulle, Photographer and designer: Michael Bober, Michael Drews, Eidesvik, Robert Hack, Florin Heering, Magne Langaker, MTU Asia, MTU Onsite Energy, Elma Riley, Stefan Söll Editorial assistant and dispatch: Sabine Ruderer, Tel.: +49 (0) 7541/90-21 49, E-Mail:[email protected] Editorial adress: Tognum AG, Abt. VCC, D-88040 Friedrichshafen Design and layout: Designbüro Klaus Schmieder, Vogt Litho: Wagner digitale Medien, Meersburg Printing: Holzer Druck & Medien, Weiler ISSN-Nr. 1867-0997 2 Editorial “We should remain confident and continue to shape the future ourselves – irrespective of whether that means dealing with more crisis situations, developing new products, driving our business forward or even increasing production output.“ Volker Heuer, Tognum CEO New Series 1600 Volume production of the new Series 1600 started in October. Planning of the subprojects broke new ground in many respects. 48-53 just as at the beginning of the year we tend to think about what the future might bring, at the end of the year we look back and consider whether it has matched our expectations. The year 2009 held a number of surprises that went beyond what we expected. The financial and economic crisis exceeded everything we had reckoned with about a year ago. At the end of this year, our turnover will be 15 to 20 percent less than the year before. The sometimes painful decisions we have had to take as a result have affected all our locations. We have had to slim down staffing levels, for instance by saying goodbye to temporary employees. Members of the core workforce have had to allow their flexitime accounts to go into deficit, which has enabled us to avoid short-time working. Company and staff have made sacrifices to do so – it has been and continues to be a great effort. We are placing our trust in that proven team for the future of the business, which we expect to improve again in the medium term. It includes the Rotorion employees in Friedrichshafen who will not be relocating to the new production centers following the sale of the subsidiary to IFA Holding. Our desire to find a solution for everyone affected shows that we do not treat our workforce indifferently. What a great community the employees of a company can be has been illustrated by our MTU centenary year. All three main events far exceeded the guests’ expectations. Who would have thought that Wilhelm Maybach would appear ‘in person’ at the official ceremony or that German Chancellor, Angela Merkel, would attend the gala evening? And the staff centenary party attended by over 16,000 people still managed to go beyond anything we could have imagined. The DVD enclosed with this issue contains a film and photos of the event as a memento for those who were there and to provide an impression of the proceedings for those for whom the trip to Friedrichshafen was too far. So what about 2010? Of course, we are hoping that economically things will improve. But at this moment in time, nobody can say whether that will be possible on a lasting basis within the next twelve months. The earliest we can expect to have a better idea will be in the spring of 2010. But we should remain confident and continue to shape the future ourselves – irrespective of whether that means dealing with more crisis situations, developing new products, driving our business forward or even increasing production output. We have shown confidence by spending more on development in the year of the global crisis, starting production of the Series 1600, launching our new range of standard gensets and preparing for the construction of a large materials planning center. I wish you all a happy Christmas, a restorative holiday period and optimism for 2010. Best regards, Volker Heuer 3 Corporate development 4 Corporate development TOGNUM Reawakening New Magdeburg location integrating into Tognum Group as remanufacturing center Remanufacturing a crankshaft at the Magdeburg facility: Jens Drewes operates a modern CNC machine tool recently purchased for reconditioning Series 2000 and Series 4000 crankshafts. Tognum is breathing new life into old engines at its new subsidiary in Magdeburg which, as the pilot remanufacturing center for Europe, is restoring Series 2000 and 4000 units to as-new condition. For the Magdeburg location it represents a reawakening. Other seeds of future growth such as the installation of the new genset production line have also been planted. 5 Corporate development TOGNUM M AGDEBURG. When Tognum took over SKL Motor GmbH of Magdeburg at the beginning of 2008, the aim was already clearly defined – integration into the Tognum Group as a pilot remanufacturing center for the European region. Remanufacturing involves reconditioning engines and components so that they are as good as new. They can then be sold at prices substantially cheaper than the equivalent new products. A total of 16 key components of the Series 2000 and 4000 have be identified for remanufacturing including the crankcase, con rods, pistons, crankshafts and intercooler. “It might sound easy at first, but it isn’t at all,” emphasizes Martin Wendel, Head of Global After sales at Tognum and the man in charge of the global remanufacturing project. Magdeburg plant: The factory has been undergoing development into the pilot remanufacturing center for Europe since 2008. The compact building complex (top) comprises six factory sheds and an office area. 6 Reconditioning components and engines requires equally demanding manufacturing and testing standards and equipment as normal production – from working with CNC machining centers to high-precision metrology. The fundamental requirements for such a technologically and logistically sophisticated process (see article starting on p. 13) were already in place at the time of the takeover – a workforce with excellent diesel engine production skills, a healthy apprenticeship program in the training department and expandable infrastructure in the areas of development, production, assembly and bench-testing. Not to mention plenty of space for new machinery and plant in a total of six factory sheds. The road to the pilot remanufacturing center The first contacts with the new Tognum subsidiary date back to the late 1990s. In those days, MTU Friedrichshafen worked with Magdeburg on the development of Series 4000 gas engines and on combustion process advancement for the Series 8000. Although the basic conditions for integration of the plant into the Tognum Group were thus good, a large amount of human and technical resource capacity for a remanufacturing process still had to be established in 2008. “One of the most urgent tasks, which we Corporate development Interview… … with Karl-Thomas Klingebiel, the man in charge of the Tognum facility in Magdeburg. “Nine engines in the space of a month” Karl-Thomas Klingebiel is the man in charge in Magdeburg He has been general manager of the Magdeburg plant since 2008. Born in Berlin, he was in charge of production at Rotorion from 2000 to 2006 and subsequently manager of the Rotorion factory in Charleston, USA. “After a number of years in foreign-language situations in southern Germany and America, I am now back in the comfort of my linguistic homeland as a Berliner,” Klingebiel quips. managed to complete in only six months with the assistance of the HR Department in Friedrichshafen, was to expand the existing workforce of about 70 people by a further 60 staff,” reports Reinhard Märsch, general manager of the facility in the early months. Both sides were very cooperative in their approach to the job because it was a case of reorganizing all structures, procedures, roles and work stations, and ultimately adapting them to the group-wide processes. “We were received with open arms,” recalls Martin Hatzelmann, who was dispatched from the HR Department in Friedrichshafen to Magdeburg. His successor, HR manager Sandy Eisenreich, is currently in the process of setting up a series of welfare and training services ranging from a new canteen to a continuing education program A remanufacturing process is a demanding project. What are the strengths that make Magdeburg particularly suited to it? The team is highly proficient in the technology, i.e. making diesel engines. The company also offers substantial plant and machinery infrastructure. How far are you with the project? There is a master timetable with which we are completely on schedule. In total, we will remanufacture 16 different components. So far there have been no delays with any of the components. Three quarters of the components had been certified by September 2009. We will start on the final part of the list at the end of 2009. From that you can see how far we are with the remanufacturing of engines. New from old (top): Series 2000 and Series 4000 engines that have been restored to as-new condition by the remanufacturing process wait here for their next assignment. What does that mean? So far we have produced roughly 60 remanufactured engines. As time progresses, they are made up increasingly of components that we have reconditioned here. As we have not yet received clearance for remanufacturing all components, we fit new parts to the engines instead at this point. The basic rule is that new parts are always fitted if there is no remanufactured part available. That means that customers have been supplied with entirely as-new engines right from the start regardless of the stage of progress of the project. How successful has the startup been with engines so far? We have created the fundamental conditions for operating a successful remanufacturing business in components and engines. You can see that from the fact that we placed the first engine on the test bench on 26th June 2008 and in August 2009 completed nine engines in the space of a month. 7 Corporate development TOGNUM Dismantling a Series 4000: One of the facilities set up for the remanufacturing process is a shed in which engines are dismantled and components examined, assessed and cleaned. including computer and English courses. “Due to the close contacts with HR boss, Matthias Jobmann, and others, we are getting closer to reaching the Tognum standards every week,” Sandy Eisenreich relates. Tight integration in the Group The reasons for that close assimilation are primarily to be found in the nature of the complex, cross-location remanufacturing process itself. It can only Sandy Eisenreich, be made economically viable HR manager if it is practiced on a large Even after taking scale, in other words in large charge of the HR Departnumbers. With that aim in ment she continues to live in her home town of Berlin, 170 kilometers away. Her duties mind, the worldwide Togextend from initial and continuing training through to welnum organization is being fare services. The Training Department has traditionally utilized and new remanuplayed an important role in Magdeburg. At present there facturing facilities being are a total of 28 youth trainees completing an apprenticeestablished in all three sales ship. In the area of ongoing in-service training, by contrast, she is reconstructing some areas to Tognum standards regions. Among them, of with language and computer courses and a new canteen. course, is the Magdeburg site which is playing the vanguard role. The plant performs two functions for Europe: it is a collection center where used parts and engines are returned by distributors or customers. And it is a remanufacturing center. The reconditioned com- 8 ponents are sent to the parts center in Überlingen while the reman engines are held in stock on site ready for resale. Many of the remanufacturing processes have to be coordinated in detail and globally standardized. From the start, the development of Magdeburg into a remanufacturing specialist involved not only colleagues from Friedrichshafen but also from the Duisburg center. “The Duisburg staff helped us a lot with the establishment of the remanufacturing center in Magdeburg and passed on their expertise,” Martin Wendel expands. In contrast with Magdeburg, Duisburg concentrates more on diverse and complex repair projects and overhauls on classic series such as the 396. Integration of Series 2000 and 4000 components into production A particular strength which recommended the Magdeburg plant for the remanufacturing process is the availability of a whole series of machines capable of producing not only the components of the products previously made but also remanufactured Series 2000 and 4000 parts. Modern CNC machine tools for making crankcases and con rods are an example. While substantial increases in unit production figures are being targeted in the remanufacturing pro- Corporate development cesses, output of the SKL Series 29/24 engines previously produced and of emergency backup gensets is being scaled down. At the same time, development work in Magdeburg under the direction of Karl-Ernst Schwarze is being focused increasingly on the remanufacturing process. The requirements for it are being drawn up by the remanufacturing subproject headed by Dr. Martin Kurreck. “At least 60 percent of our work is now closely coordinated with Dr. Kurreck’s design team,” Karl-Ernst Schwarze elucidates. Remanufacturing is also a permanent part of work on the test benches. Two of the four test benches are used for the Series 2000 and 4000, one single-cylinder test bench for the Series 8000 and one for the SKL VD 29/24 engine. Hans-Jörg Kohrt, Exhange Part Assemblies Hans-Jörg Kohrt, who previously worked at the Hamburg center, has moved to Magdeburg due to the relocation of exchange part assembly repairs for the German Navy to Magdeburg and has inducted his new colleagues into the job. “On the one hand, the move wasn’t easy but on the other it allowed me to continue doing my familiar job.” Investment largely completed The majority of the investment in new plant and machinery for reconditioning the Series 2000 and 4000 has already been made. It includes an ultrasound tester for intercoolers, a crankshaft machining station, a balancing machine and a crack testing system. Still required are equipment such as a penetrating agent system by which, in contrast to the existing crack testing system, cracks can be identified in non-magnetic components such as the piston crown or valve rockers. Investment in a recooling plant and more test bench equipment is also planned. Systematic inspection The first stage of the classic re-manufacturing process is the examination of used parts. “There are various criteria for assessment, which are also set down by the development departments in Friedrichshafen and Magdeburg,” explains Michael Kunze, mechanical production manager. Visual inspections, complete dimensional checks and crack tests are some of the methods used to determine, for example, whether a cylinder liner is damaged and whether the dimensions are within the allo- Testing a con rod for cracks (top): Thomas Hagedorn has sprayed a Series 8000 con rod sent in for repair with a fluorescent liquid that shows up green in UV light. Remanufacturing con rods: Denis Willberg can set up several used con rods at a time on the CNC machining center. 9 Corporate development TOGNUM Reman Series 2000 engine: By having some of its components reconditioned and others replaced with new parts, an engine is restored to as-new condition in the remanufacturing process. The picture shows Stefan Imgrund who was dispatched from Friedrichshafen to Magdeburg. Integration at shop-floor level: In order to adapt the processes in Magdeburg to the Tognum standards, around 20 staff were dispatched there from Friedrichshafen, among them Rene Hoffmann (right) seen here with apprentice Tom Kolodziej. 10 wable tolerances. For highly stressed components such as con rods and crankcases, the criteria are more numerous than for components not subject to such high loads. According to Michael Kunze, roughly 80 percent of components can be remanufactured overall. The remaining 20 percent are replaced with new parts. Of central importance among the technologies used in the remanufacturing process is grinding. It provides parts with a symmetrical geometry, such as perfect circularity in the case of bearings. Crankcase bores are remachined to a defined dimension from a series of set increments depending on wear. Here too, the principle of precise and consistent standardization applies. Cylinders, for example, are rebored Michael Hoffmann (left), designer, and Karl-Ernst Schwarze, head of Development in Magdeburg The Development team headed by KarlErnst Schwarze has been strengthened for the remanufacturing process. Michael Hoffmann joined the Magdeburg remanufacturing team in 2009. His diploma thesis qualified him especially for the work. He examined the technical and economic potential of the concept using the turbocharger as his example. He also visited the Detroit Diesel facility in Tooele near Salt Lake City where S60 engines are remanufactured. to 162 mm from their original dimension of 160 mm when new in order to remove surface damage. There are then precisely matched, oversized cylinder liners that can be ordered using the SAP system in Überlingen Parts Logistics Center. So the reconditioned part and its design counterpart always fit together perfectly. One of the highlights of high-precision machining is the grinding of crank-shafts on a new machine and the cleaning of intercoolers in a chemical ultrasound bath. As long as the specified criteria are satisfied, the parts can even be reconditioned a second time for a third life. After remanufacturing, the component is given a unique reman number and entered into stock ready for sale in Überlingen Parts Logistics Center. Corporate development Well defined interfaces, clear allocation of roles An important factor for successful integration of the Magdeburg facility is that there are clearly defined interfaces between it and the units in Friedrichshafen that are responsible for the group-wide specifications. Karl-Thomas Klingebiel elucidates: “To make sure we meet the Tognum standards, there are initial sample approvals and process audits. The key technical data are specified by the development subproject. Magdeburg, on the other hand, is responsible for the physical implementation.” That includes the production of drawings by a fivestrong development team headed by Karl-Ernst Schwarze and definition of the manufacturing processes, as well as which technologies are to be used and in what order. The fact that the Magdeburg center can do much more than remanufacturing is demonstrated by the assembly of the new generation of MTU Onsite Energy-branded standard gensets based on the Series 1600, 2000 and 4000 engines. Alongside Tognum’s US facility in Mankato, and before long the Chinese plant in Suzhou, Magdeburg is to supply the new product line to the European market from 2010. Within a week of the decision being taken by the executive board, the main components such as engines, generators and radiators for the first three gensets were waiting to be assembled in Hall 3. It’s hard to imagine a new Tognum plant being able to integrate and mesh with a large-scale project within the global Tognum Group any faster or more flexibly. “That is where we benefited from the system engineering expertise that we have established over many years with our previous gensets,” points out assembly manager Bernd Gründel. In addition, component sets known as “exchange part assemblies” are currently being reconditioned for German Navy frigates and high-speed patrol boats, and will also be supplied for corvettes in the future. Among the frigates are those involved in Test benches for Series 2000 and 4000: Two of the four test benches in Magdeburg are used for the Series 2000 and 4000, and a third for the Series 8000. Frank Berlin is one of the test bench staff. Daniel Müller, Assembly Planning and Work Preparation The qualified model builder has worked in the Series 4000 assembly section in Friedrichshafen for three and a half years and was sent to Magdeburg from April to the end of the year. He has been working there with colleagues from Magdeburg on bringing the processes and specifications up to a uniform Tognum standard right through to documentation. His impression is that, “Overall, cooperation runs very smoothly. I was received with open arms.” 11 Corporate development TOGNUM counter-piracy in Somali waters at present. These components were previously reconditioned in Hamburg but the work has now been transferred to Magdeburg and represents a small but high-potential growth sector. “In 2009 we made four times as many exchange part assemblies as in 2008,” Michael Kunze expands. Detlef Koch, Quality Inspector He works in a precision testing lab performing quality checks on reman parts. The dimensions and tolerances are measured to within a thousandth of a millimeter. As a long-serving employee, he performed checks on SKL engines for many years. “The changeover to MTU engines wasn’t a problem.” Detlef is one of many employees who completed an apprenticeship at the company and have remained loyal to the firm since. “Because of the difficult times after reunification, I was made redundant in 1996, but was able to return twelve years later in 2008 as part of another company.” Remanufacturing cylinder heads (left): Ulrich Malolepsy reconditions Series 956 cylinder heads for a German frigate. History … 171 years of engine-making tradition The history of the Tognum factory in Magdeburg goes all the way back to the early days of steam shipping. Magdeburg is a center of cultural as well as industrial history. The present-day SKL Motor GmbH can be traced back to the Magdeburger Dampfschifffahrt Compagnie founded in 1838, which subsequently changed its name to Maschinenfabrik Buckau and then merged with Maschinenfabrik Wolf in 1928. Both companies made steam engines. The production of diesel engines goes back to the takeover of Grade-Motorenwerke and Ascherslebener Maschinenbau AG in the early 20th century. After the Second World War, with the creation of the German Democratic Republic, the company became a stateowned combine known as Schwermaschinenbaukombinat Karl Liebknecht or SKL. It employed 9,000 people and was the leading diesel engine manufacturer, supplying as many as 3,600 engines a year to eastern bloc countries. Around 90,000 engines were supplied worldwide for powering ships and emergency gensets. Roughly 20,000 of them are still in operation. The end of the GDR brought down the curtain on SKL’s successful years. 12 Traction engines circa 1900: In the early days the company was involved not only in steam ships and engines but traction engines as well. Two-stroke Type DK diesel engine 1930: This static singlecylinder unit produced 30 hp. Marine diesel 1998: This Type 9VDS 29/24AL engine develops 2,100 kW. Corporate development Remanufacturing of rail PowerPacks in Friedrichshafen: At the beginning of the process, the traction module is thoroughly steam-cleaned. Reincarnation a technical possibility Remanufacturing processes restore MTU products to as-new condition This year, Tognum Global After Sales launched a remanufacturing service marketed under the new name of Value_Exchange. It involves standardized complete overhauls by which used components, engines and systems are transformed back into as-new products that can be purchased at economical prices. The Magdeburg location provides one of the pieces in a worldwide jigsaw. F RIEDRICHSHAFEN. MeIt is well known that some human cultures believe people are reincarnated after death. Not so widely appreciated is that it is definitely the case with MTU diesel engines and components. This technical kind of reincarnation is referred to as remanufacturing. Since 2008, the process has been undergoing systematic expansion and standardization as a strategic project on a major, global scale and has recently been made available as an After-Sales product under the name ‘Value_Exchange’. Customers opting for the service obtain a replacement part with the properties, qualities and the warranty of a new part at a substantially lower price. In that way, MTU is helping them to considerably reduce the life-cycle costs of their power units. Now, instead of waiting for repairs to be completed, a ferry or train operator can fit a remanufactured unit immediately. And Tognum is able to control the grey market in components more effectively. In contrast with third-party components, the manufacturerreconditioned parts come with the MTU warranty and the quality of a new product. The idea of remanufacturing is not new. Fuel injectors and high-pressure pumps for the Series 4000 are reconditioned by Tognum subsidiary L’Orange in Glatten, rail PowerPacks are restored in Friedrichshafen and Series 4000 cylinder heads are refurbished at MTU Turkey. In addition, S40, S50 and S60 units and 2-cycle engines are reconditioned in the USA. Assembly of a rail PowerPack in Friedrichshafen: The components are reassembled to make an as-new rail traction module. How to renew used parts The remanufacturing process goes further 13 Corporate development TOGNUM dictable and efficient and can be offered at standardized prices worldwide. The process has been managed for around a year by the Global Remanufacturing project team headed by Martin Wendel, Head of Global After-Sales. The main focus is on expansion and marketing of the standardized complete overhauls for the Series 2000 and Series 4000 engines as the product MTU_ValueExchange. The development and logistics subprojects provide further interesting insights into the special features of remanufacturing. Materials flow in remanufacturing process: The Logistics subproject ensures the flow of materials is smooth and efficient. Pictured, from left, are Barbara Amann, subproject manager, Bernd Maurer, Logistics Center manager and Denise Kurtulus, reman project coordinator. Rail PowerPack 1800 project team: The concept for the remanufacturing process for the rail PowerPack 1800 was developed by a team led by Oliver Moll. Seen here, from left, are Martin Walser, Patrik Tulburean, Oliver Moll, Eugen Wilhelm, Alexander Coronini, Rudolf Reich and Adrian Bessler. than a conventional complete overhaul (QL4), which re-equips an engine for a specific period of service within a maintenance schedule, or a repair, which replaces only specific, faulty components. By contrast, remanufacturing reinstates major component, an engine or a system to a condition whereby quality is equivalent without qualification to a new product. Used parts are generally re-usable. The process sequence is basically the same in all cases – the engine or component is completely dismantled, cleaned and examined. Then a decision is taken as to whether the unit can be reconditioned or needs to be replaced with a new one. The reconditioning requires various technologies depending on the component, ranging from re-grinding a bearing to treatment in a chemical bath. But there is a fundamental difference from a regular repair or complete overhaul. All processes are standardized down to the very last detail, offered at fixed prices in defined completion times, and are fully documented to unified standards. And finally, they are given a quality management approval certificate. The advantage is that the processes are more pre- Development of remanufactured parts In order to guarantee the properties, quality and dimensional accuracy of remanufactured parts for refitting to engines, they undergo computer analysis by the Development Department. Specimen parts are examined on the test bench. “We specify the dimensions to which the parts are to be remanufactured in our design drawings, for example,” explains Dr. Martin Kurreck, Development subproject manager. Overview … Global process Remanufacturing is a worldwide process. Several sites work together as part of a network. Used parts are collected at various centers, reconditioned at others and stored for resale at yet other locations. Magdeburg (SKL) Canton Tooele (Detroit Diesel Reman West) 14 Glatten (L’Orange) Überlingen Friedrichshafen Istanbul (MTU Turkey) Corporate development Logistics network Another essential difference between remanufacturing and overhauling or repairing is in the complex, worldwide logistics. “For remanufacturing of engines to be economically viable, an adequate supply of remanufacturing components is required,” emphasizes Barbara Amann, Logistics subproject manager. A standardized deposit system is designed to incentivize customers to return their used parts. All components from S40-S60 models, Mercedes-Benz off-highway engines and 2-cycle units can be returned to the collection centers. Components of the S40/60 Series models, the 2-stroke range and Mercedes-Benz off-highway engines can also be returned to the collection centers. External suppliers then restore those parts to a condition such that they can be purchased as newquality products from the Tognum sales team. All fully overhauled products then find their way via the After Sales logistics centers in Überlingen, Canton or Singapore back to distributors or end users all over the world, and can be put to full use again until the next complete overhaul by Tognum. Words: Anika Kannler, Wolfgang Stolba, Pictures: Robert Hack Con rod on the test bench in Friedrichshafen: The Development subproject tests reman parts before they are approved for use in production. Pictured here are Dr. Reiner Böschen (left) and Dr. Martin Kurreck. The remanufacturing cycle Reman HQ/ / Powerpack Reman Center Reman Center Europe Reman Center Asia The product is resold as a reman engine/component. Core Collection Center A customer buys a new or ValueExchange product from MTU. Reman Component Injector/High-pressure pump (Series 4000) Global remanufacturing team: From left, Dr. Martin Kurreck, Denise Kurtulus, Wilfried Probian, Barbara Amann, Wilfried Baur, Hubert Ammedick, Lutz Schütte, Werner Hussal, Henner Wolf, Reinhard Märsch, Martin Wendel and Alexander Tesch. Not present for the photo were Harald Rudolf, Karl-Thomas Klingebiel and Otto Fröhlich. Reman Component Cylinder head (Series 4000) Spare Parts Center Cores (used products) Reman parts (reconditioned products) Enginges and components are reconditioned at remanufacturing centers using standardized processes. ) Singapore Rawang (MTI) Used engines or components are returned to the MTU reman center. The core collection center checks that the items meet the acceptance criteria and reimburses any outstanding deposit. The customer gets an exchange or reman engine/ component. 15 Corporate development TOGNUM Investment in the future The global financial and economic crisis isn’t over yet. Even producers of short-lived goods who react quickly to economic changes are cautiously optimistic at best. Manufacturers of high-value durables such as are made by Tognum usually feel the effects of changes in the economy with something of a delay. Nevertheless, Tognum has prepared itself at its centers across the globe to utilize the opportunities of the future and is investing in new products, production plant and branch offices. F RIEDRICHSHAFEN. „In years gone by, the Friedrichshafen engine makers were wont to call the frantic business of the last three months of a year the “winter battle“. And Friedrichshafen has certainly had plenty to do in production in the last quarter of 2009 – apart from anything else, to make sure the Tognum Group reaches its financial targets. After all, the crisis has left deep scars. It is true that large-scale engine production in terms of the Series 8000 and the classic models has been well up to capacity throughout the year. But nevertheless, the demand for the normally high-volume Series 2000 and 4000 has contracted considerably. As a consequence, staff have had to stay at home due to lack of orders. Their flexitime accounts have gone into deficit, holiday owing has been used up and temporary staff have stopped being employed. In the last three months of 2009, Production and Assembly have, by contrast, been working three shifts a day some of the time so that the engines can be sent out and the receipts booked before the end of 2009. Production manager Hans-Peter Wehrle cites an example: “In November we will be producing twice as many Series 4000 units as our 16 Capacity utilization at the individual Tognum Group plants varies considerably. Pictured: the production section in Friedrichshafen last summer with finished gensets for the new Berlin airport awaiting dispatch. average monthly output over the rest of the year“. But he adds a cautionary note against premature optimism: “Whether that is a first sign of a recovery that will continue into the new year, I can’t say. Customers are ordering at much shorter notice. And that makes reliable predictions impossible.“ The assembly plant in Suzhou/ China is continuing to produce “at a relatively high level“, Wehrle reports. It makes Series 2000 engines for power generation applications. The consequences of the crisis have been more severe at MTU Detroit Diesel where unit output has dropped significantly. “We have relocated assembly of the Series 2000 and 4000 engines, which are normally produced at both sites, to Friedrichshafen for the time being. It is more economical at the moment,“ Wehrle relates. Detroit is continuing to build variants that are not made in Friedrichshafen. Fewer Series 4000 engines also means fewer orders for Tognum subsidiary L’Orange, which manufactures fuel injection systems. “The effect on us is directly proportional,“ reveals Olav Altmann, sales manager at L’Orange. Orders for injection systems for medium-fast running engines made by other manufacturers have not seen such a marked downturn, as they are ordered longer in advance. With those products, the effects of the crisis may not show until later on. The development trend is clear from the sales figures. Turnover will probably be 15 to 20 percent below the 2008 figure. Tognum remains Corporate development How Tognum is preparing for when the economic crisis is over ROTORION profitable but the operating result shrank by 65 percent in the first 9 months. The crisis has not hit so hard everywhere, however. The subsidiaries in the UK and South Africa report respectable revenues despite the crisis. And in Asia business continues to grow – just not as quickly as before. to rise again and is, therefore, investing in the future. It has been well reported that substantially more money was made available for research and development in 2009 than in previous years. Following the start of volume production of the 12-cylinder Series 1600 in Überlingen in October, the 10-cylinder version will follow suit in January. And money is also being invested in the important Chinese market. The new factory in Datong in northern China, where the joint venture between Tognum and the Chinese Norinco Group will assemble emergency backup gensets for Chinese nuclear power plants, is almost complete. Proximity to the market is the reason for a new sales office in Dalian in the industrial north-east of China. Five staff handle the sales of MTU and MTU Onsite Energy products and after sales services in the region. In Pune, the industrial center in India’s west, MTU India has taken up residence in a new building housing office and workshop space. And finally, preparations are well advanced for the construction of a new materials planning center in Kluftern near Friedrichshafen. Words: Wolfgang Boller Pictures: Robert Hack, MTU Asia, MTU-Archiv In the medium term, after the crisis, the Tognum Group expects sales A new branch of MTU India is shortly due to open in new premises providing workshop and office space in Pune on the western side of the country. Tognum sells Rotorion to IFA FRIEDRICHSHAFEN (wob). Tognum AG has sold its driveshafts division to the IFA Group in Haldensleben near Magdeburg. The prop shaft operations of the two groups will be merged to form IFA Maschinenbau Verwaltungsgesellschaft. Tognum will take a 25-percent stake in that holding company but will withdraw from it in five years’ time. While the factory in Charleston, where around 140 staff are employed, will be retained, the Friedrichshafen production facility, which employs a workforce of 490, will be relocated to Haldensleben and Gardelegen in eastern Germany by the end of 2011. The first machines are to be moved at the turn of the year 2009/2010. The Human Resources Department has set up the „Future Active“ program, by which it aims to offer all Rotorion staff future prospects. Although it is foreseeable that only some of the workforce will relocate, employees are not to be left jobless. „We will help wherever we can,“ promises Tognum HR director, Matthias Jobmann. Enforced redundancies are to be avoided. „Future Active“ offers a broad span of possibilities. Because the Tognum Group expects business to grow in the medium term, more staff will be required for the production of engines, propulsion systems and energy plants in Friedrichshafen and other locations as well. Present employees of Rotorion will be given preference in the recruitment process for those positions, provided they have the appropriate qualifications or can acquire them. In addition, part-time and early retirement and voluntary redundancies with severance payments will be offered. There are five HR professionals assigned specifically to looking after the future of the workforce. 17 Corporate development TOGNUM More than smoke and mirrors A change of culture in a company can alter the way people interact and their use of language – and vice versa. Even the meaning of such simple and clear terms as staff, management and team spirit is not set in stone. And so the cultural shift at Tognum, especially since becoming stock-market listed, has changed much in the way words are used, as can be illustrated by a few examples. FRIEDRICHSHAFEN. Who hasn’t occasionally been enchanted by tasteful interior decor immersed in atmospherically indirect lighting? But what on Earth has indirect lighting to do with a cultural change in the Tognum Group? At first sight, nothing at all. But didn’t the company jargon used to refer to “directly productive“ and “indirectly productive“ staff? The latter presumably don’t tend to hide their light any more under bushel or even behind a stylish stained-wood screen than the “directly productive“ employees. Although they are modern terms, that does not make them any more comprehensible. And whatever they mean, the unintended associations are a problem. Why is someone on the shop floor or in a technical department “directly productive“ and an office worker only “indirectly productive“ when everyone contributes directly to the success of the business. One thing is certain – the terms have gained a foothold in the German-speaking parts of the Tognum Group, even though the new General Remuneration Agreement (ERA) in Germany in 2008 ended the decades of distinction between waged and salaried employees. The linguistic transition to a new corporate culture envisaged by the parties to that agreement and in which everyone would be measured by the same standards does not appear to have been fully realized as yet. Internal company communication, on the other hand, has already overcome a number of obstacles. Fifteen years ago, a printed A6 form headed “Memo“ on which the message normally started with the words “Dear Mr./Mrs./Miss ...“ and with a header section offering check-boxes for indicating a total of twelve options including whether the missive was for infor- mation, acknowledgement, approval or to be actioned, was the least to be expected in terms of formality. The notification was sent by internal post and reached the recipient the same or next day. Today’s e-mails are much quicker and easier. The standard salutation is a simple “Hi ...“ even across hierarchical and departmental boundaries. That progress has been somewhat inhibited in more recent times by the deluge of electronic epistles in which we are now in danger of drowning. A new set of regulations – the rules of e-mail etiquette – have had to be instigated. Corporate culture as success factor If we understand culture as meaning the entirety of attitudes, modes of behavior, standards, values and aims – both individual and collective – then it is clear that corporate culture is something fundamental that is expressed in every word, every gesture and, ultimately, every executive board decision, and so is decisive to the wellbeing or otherwise of the company. “That is why we should not be indifferent about the way we use many terms,“ stresses Matthias Jobmann, Tognum HR director. 18 Corporate development How words can promote or inhibit a change of culture in the Tognum Group Terms that have positive connotations, are not too long and are well understood can be brought out of the shadows of a former existence to convey and promote present new ways of thinking. Examples cited by Matthias Jobmann are the terms project work and teamwork. These days, a project is a meticulously planned process in which the opportunities, risks and costs are systematically identified from the outset. Whereas in the past, project team members largely remained within the strictly defined boundaries of their departmental line management func-tions, today their tasks and responsibilities are focused on the project objectives. If necessary, previously accepted norms and standards are re-examined. And the concept of teamwork enjoys a position of high standing. It places the emphasis on partnership rather than a specific organizational unit. In the same vein, the travel and expenses unit has been replaced by travel management and the vehicle fleet by the car pool. The focus is on the service, the customer-supplier relationship, and not the organizational unit. Using the term “manager“ places the emphasis on the function rather than referring to a “superior“, which focuses on the hierarchical position. Cultural change in its broadest sense has always gone on at this company. Processes have been made more flexible and less constrained by freeing them from the corsets of pedantic terminology. When MTU engines were named strictly according to the cylinder capacity, they ended up with clumsy designations such as 396, 595 or 1163. But there is a more elegant alternative. Much more effective in marketing and outward image terms are the name tags 2000, 4000, 8000 and 1600. But one thing is also clear, “You only create a distinct profile outwardly and internally at the price of a certain degree of uniformity on the part of everyone concerned,“ Matthias Jobmann points out. That is something that is experienced anywhere where people, groups and businesses join together to form a larger entity. The creation of the Tognum Group is the best example. Tognum is the name of a new, larger and more independent corporate unit. The associated cross-location and cross-company orientation has shaped a far-reaching cultural transformation since the Group’s public listing in 2007. In view of the ever advancing globalization, terms such as service center or agent, which carry connotations of dependence on the head office, have been superseded by the more active and independent concept of the distributor. The Compass project explicitly underpinned the principle of decentralization. That may sound abstract but has a profoundly practical effect in terms of greater proximity to the customer – worldwide. The new self-image is also expressed in the Tognum vision. Terms such as “preferred partner“ and “best solutions“ convey a new and more acute awareness of the customer-supplier relation-ships, including in internal dealings. Tognum represents the unifying link between all employees. Tognum is also the “home of power brands“. “Effective brand communication with the markets is the decisive factor for the success of the corporation, whereas the old company names are not, even if it is painful in the beginning to lose them,“ Matthias Jobmann assures. Is the internal identity of the company lagging behind its external image? A listed-stock company should also strive towards a fresh appearance on the inside believes HR boss, Matthias Jobmann. But he also emphasizes that it should not miss the target altogether and get lost in empty jargon and marketing speak. Words: Wolfgang Stolba, Pictures: Robert Hack 19 Corporate development MTU Advertising with peligators and stagfishes New corporate design sharpens image of Tognum brand MTU F RIEDRICHSHAFEN (aka/sto). The MTU brand is to have a higher profile in the marketplace, reach a broader audience and distinguish itself more sharply from other brands. For this reason MTU brand valves have been further developed this year and a new corporate design has been introduced to match these valves. First of all, an unusual image campaign was launched to familiarize the market with these valves. The campaign used ‘hybrid’ animal motifs to symbolize specific product strengths. “The three brand values of partnership, power and passion express more emphatically and precisely what makes MTU stand out and differentiates it from others than has been the case in the past,“ explains Walter Scherg, Head of Marketing Communication and Distribution Development. Before now there have been too many different messages about the brand circulating around the market. Based on the brand values, VMD first of all created a new corporate design. Everything that is definitive in the visual appearance of advertisements, calendars, trade show stands, websites and other media was redefined in the process. The new cornerstones of the corporate design (CD) first appeared in an image campaign launched in August featuring fantastical animal motifs such as peligators (cross between pelican and alligator). They graphically express the strengths that MTU products combine. The central message is that MTU is your best partner for the perfect propulsion solution irrespective of how specialized and demanding your requirements may be. 20 Corporate development Daring image campaign: The MTU core values are symbolized by imaginary animals. A rhinoceros with kangaroo’s legs represents engines in the C&I sector. It combines the power to move a substantial mass with speed, strength and endurance. An armadillo with leopard’s legs (Defense) combines the aspects of protection and compactness with speed and power. A pelican with a crocodile’s torso (Oil & Gas) is equally at home on land and in the water, and is tough and strong enough to cope with extreme conditions. A sheep with horse’s legs (Agriculture) combines the benefits of a domesticated animal with strength, speed and stamina. Competition … Ten MTU T-shirts featuring current advertising motifs to be won! Simply complete the coupon, cut it out or photocopy it, and mail or fax it (+7541-90-3918) to Department VCC by 30th January 2010. There is no recourse to legal action. Winners will be notified in writing. Please answer the following question: What are the three brand values of the MTU brand? Answer First name, last name New brand design: The core values of the MTU brand have been encapsulated in a new corporate design. It includes the use of specific colors (see illustration) and layout and formatting rules for communication media. Tognum company, department E-mail address (business or personal) 21 History and celebrations Important politicians make speeches on big occasions. So was it any surprise that German Chancellor, Angela Merkel, was a guest at the gala event in May to celebrate the MTU centenary in Friedrichshafen? On 23rd March, the Prime Minister of Baden-Württemberg, Günther Oettinger, had been present at the official anniversary cere-mony. The three big celebratory events were as unique as the company itself. 22 Karl Maybach in gold and silver Karl Maybach, founder of the company that became MTU Friedrichshafen, was such an unusual inventor that the Baden-Württemberg Mint has honored his achievements with a series of gold and silver medals. “It is a great accolade for Karl Maybach,” attested Tognum COO, Christof von Branconi (right). The presentation was also attended by Karl Maybach’s daughter Irmgard Schmid-Maybach and BadenWürttemberg permanent secretary Gundolf Fleischer (left). MTU FRIEDRICHSHAFEN Centenary year 2009 should not be remembered only as the year of the global financial and economic crisis. For many Tognum Group employees and their families it was also a year of great celebration. The centenary of Tognum subsidiary MTU Friedrichshafen will remain in the memories of many as a time when the company’s great history was given due recognition. MTU Detroit Diesel celebrates centenary picnic Over 400 MTU Detroit Diesel employees and their families celebrated the company’s 100 years of existence with a picnic on 30th August. Those attending the Sunday event enjoyed food, drink, music and games of football and volleyball. Face-painting, a bouncy castle and an inflatable obstacle course also provided plenty of entertainment for kids. And every guest received an MTU centenary T-shirt as a memento of the occasion. Ferris-wheel festival The grounds of the “Singapore Flyer“ giant Ferris wheel were the venue for a centenary celebration attended by 470 MTU Asia staff and their families. With balloon sculptures, a juggler, an “amazing“ race and lots of family games, it was an entertaining event for MTU’s Asian relations. “We are proud to work in a centuryold company that is playing such a healthy part in the economy,“ related MTU Asia employee, Chua Kee Yat. 23 MTU FRIEDRICHSHAFEN DVD of the century For many Tognum staff it was an unforgettable experience – the centenary party celebrating 100 years of Tognum subsidiary MTU Friedrichshafen on 11th July. Thousands of employees and their families enjoyed a fantastic all-day festival. For them, and also for all those who could not be present because of the distance, we have made a souvenir DVD of photos and video footage. Successful program Many visitors though the centenary party was so good that they even took the trouble to express their thanks in writing. Here are a few excerpts: “We were able to enjoy a celebratory event that meant more than free food and drink.“ – the Wietzel family. “It was a great success all round. I am certain MTU Plant 2 has never experienced anything like it before.“ – Heike Fleisch. “We just had a great time – and hopefully you could tell that from our performance.“ – Sven Claussen of “Celebration“. 24 Film and photos on DVD What was the best thing about the MTU centenary party? The games for all the family? The summertime setting on the banks of Lake Constance? The exhibition of engines and applications? The concert with Nena? Was it simply the pleasure of relaxing with workmates and former colleagues? Or was it all of those things together? The film and photos on the DVD attached on the right will hopefully keep the memories of a unique social event in the company’s history alive, as well as offering some unusual perspectives and a peek behind the scenes. 25 Global news MTU The MTU IRIS project team at Friedrichshafen railway station: The interdepartmental team has designed new processes and adapted and precisely defined a large number of existing ones. Pictured, from left, are Rudolf Sievers, Thomas Bierwagen, Hans Wiemer, Carmen Dienel, Erhan Agamola (back), Harald Gottschalch and Stefan Jochum (back). MTU meets strictest rail standard FRIEDRICHSHAFEN (sto). Being a good and reliable system supplier for railway stock means coordinating an array of interfaces and components with the client beyond the engine on its own and providing generally effective and efficient business procedures. How important the subject is to the European Rail Industry Association, UNIFE, is illustrated by a highly detailed international industrial standard that came into force this year and which UNIFE is keen to promote. MTU Friedrichshafen was awarded accreditation to that standard in May. It is known as the International Railway Industry Standard (IRIS). IRIS is based on the requirements of ISO 9001:2000, which MTU already complied with, and includes a number of additional rail-specific specifications. So IRIS guarantees clients the highest recognized standard in Europe and the strictest anywhere in the world for efficient planning and project management of traction system installation. “Everything that makes cooperation better, easier, speedier, more efficient and more economical we have comprehensively optimized – from quality management through documentation to process stability – a total of 260 requirements,“ points out Stefan Jochum, leader of the IRIS project team. For example, the role of key account manager as 26 contact point for customers has been more clearly defined. The availability of spare parts over the entire lifecycle of products and the effective control of component modifications throughout the added-value process right through to the customer have been guaranteed. Other examples are contingency plans for machine failures, a new, centralized documentation system for all calibrated measurement and testing equipment and new processes for project-based system supply business. Global news MTU MTU Twin MTU units for unusual locomotive FRIEDRICHSHAFEN (db). The first two MTU PowerModules fitted with Type 12V 4000 R43L rail engines were recently installed in the new 120-kph BITRAC 3600 heavy-duty locomotive made by Spanish rolling stock manufacturer CAF. A further eight BITRAC locomotives each driven by twin MTU traction systems have been ordered from CAF by the Spanish freight train operator FESUR in Seville. With a total power output of 3,600 kW, the CAF BITRAC is one of the most powerful hybrid locomotives currently in use on goods and mainline passenger services. The electricity to power the traction motors can either be supplied by the diesel-driven PowerModules or, on electrified routes, drawn directly from the overhead power lines. The dual power supply capability allows fuel savings of up to 40 percent on some routes. When the diesel engines are not running, a new crankshaft lock developed by MTU prevents damage to the crankshaft bearings from shocks or vibration. The MTU rail traction engines are distinguished by fuel consumption of less than 200 g/kWh and are also among the first to comply with the EU Stage IIIa nitrogen 3.600 kilowatts of pure power: Two PowerModules based on Type 12V 4000 engines form the heart of the new BITRAC heavy-duty locomotive made by Spanish manufacturer CAF. MTU rail traction modules in Ireland FRIEDRICHSHAFEN (aka). As part of a contract worth 11 million euro, Tognum is to supply complete traction systems consisting of engine and components such as gearbox and cooling system to the Korean railcar manufacturer Rotem starting at the end of 2009. The PowerPacks supplied will enter service in Ireland from 2011 with operator Irish Rail in regional and long-distance railcar trains. The traction modules are based on the environmentally friendly Type 6H 1800 R83 engine which has a power rating of 360 kilowatts and meets the EU Stage IIIA emission standard. The units are distinguished by fast acceleration, economical life cycle costs and low noise and vibration levels. Change management subproject: One of the subprojects handles the management of modified parts. Pictured, from left, are Herbert Dengler, Wolfram Wiggenhauser (Series 4000 assembly foreman), Rolf Wiggenhauser and Rudolf Sievers. oxide and particulate matter emission limits that came into force this year. The CAF BITRAC is fitted with the latestgeneration MTU Powerline rail automation system. As well as the ADEC engine management system, it includes the POM power output module for starting and power current regulation and the PAU STAR power automation unit that provides a multiplicity of control, sensor and modulation functions such as constant monitoring of fan operation and coolant level. There are also ten more BITRAC orders on the books for power car versions with diesel-electric-only traction systems destined for passenger services in Saudi Arabia. 27 Global news MTU Sunseeker contract: Paul Vincent and Robert Braithwaite of Sunseeker, Mike Ferris of MTU UK and Christos Ramnialis, Head of Sales and After Sales Region 1, signed the extension to the general contract to supply MTU engines for Sunseeker yachts at the engine plant in Friedrichshafen. MTU yacht engines in demand FRIEDRICHSHAFEN (aka). Tognum has recently arranged an early expansion to its existing framework agreement to supply the Sunseeker shipyard with MTU yacht engines. Under the new agreement, which was extended to 2012, Tognum will supply V8, V10, V12 and V16 diesel engines from its Series 2000 range and V12 and V16 Series 4000 units covering an overall power range from 810 to 3,440kW (1,086 to 4,613 bhp). MTU will potentially supply 450 engines dependant on market forces, up to 2012. Propulsion plants for high-speed yachts have traditionally belonged to MTU’s core areas of expertise. The latest model in the Series 2000 range, the 2000 M94, produces the highest performance figures in its class as well as delivering an enhanced power-to-weight ratio. In addition, Series 2000 and 4000 engines comply with all valid ship exhaust standards worldwide – including EPA Viking contract: The US MTU distributor Johnson & Towners has supplied its first two Series 2000 M94 units to Viking in New Jersey. Pictured, from left, are Pat Healey and Bill Healey of Viking, Walter Johnson III, Dave Johnson and Bob Shomo of Johnson & Towers. 28 Tier 2 and IMO – and are supplied with SOLAS certification as standard. Tognum power units for motor yachts score highly in North America too. The Tognum subsidiary MTU launched the performance-enhanced version of the yacht engine at the Miami Boat Show in the spring of this year; at the end of July, the first two 16-cylinder units were delivered to the yacht builder Viking. „The engine will be installed in a new Viking 82-foot sport fishing yacht“, said Alexa Swindell of Marine Sales at MTU Detroit Diesel. The new Series 2000 engine will build on the success of its predecessors, delivering greater power and enhanced acceleration. MTU Global news MTU Iron men for Lake Constance Ferry FRIEDRICHSHAFEN (kh). The first two eight-cylinder versions of the new generation of MTU “Iron Men“ engines for working vessels will power the longest Lake Constance ferry operated by the municipal transport authority of the city of Konstanz. The first engine was fitted in the 82-meter ferry prior to its launch at the beginning of October at the Bodan shipyard in Kressbronn . The second followed a day later. The optimized “Iron Men” engines are extremely clean-running, even without an exhaust treatment system. But with the added benefit of a diesel particulate filter, the new 746-kW propulsion units are well inside the applicable emission limits. Particulate matter emissions are reduced by as much as 99 percent. Endurance athletes for Lake Constance: The first two 8-cylinder Series 4000 “Iron Men” working vessel engines power the new Lake Constance ferry launched in October. Patented propulsion system PERTH (ld). Australian shipbuilders Austal are currently building a globally unique trimaran. Unlike other trimarans, it is powered not by four but only three engines housed in the ship’s center hull. And they are supplied by MTU. Each of the three 20-cylinder Series 8000 units delivers 9,100 kilowatts of power at 1150 rpm and will propel the fast ferry at speeds up to 39 knots. The patented propulsion system concept and the craft’s corresponding hydrodynamics will primarily save the operator fuel costs. Not just because the engines are light and offer the best power-to-weight ratio in their power class. The trimaran itself is a whole engine lighter than previous designs. The next generation of superfast trimarans (left) from Austal is propelled by triple MTU Series 8000 engines (right, during installation). 29 Global news MTU New Series 2000 in 2011 FRIEDRICHSHAFEN (wob). The first of a new generation of Series 2000 engines are already going through their paces on the test stands at Tognum subsidiary MTU Friedrichshafen, with the engines’ market debut scheduled for summer 2011. The new engine has been comprehensively enhanced in order to meet future exhaust regulations and its introduction will see a slimming-down of the Series 2000 production range in future. According to Rainer Breidenbach, Tognum Executive Board member and ‘Engines’ COO, the 2000 engine is not „some exotic special edition but a bread-and-butter engine“. The significance of the new unit is likely to increase with time because, as project leader Klaus Pöpsel reckons, considerably more 2000 engines will be built. One reason for this is a growing market. Another is that the MTU engine is simply better than the competition in crucial areas which are decisive for purchasers, thus opening opportunities for increasing market share. The appearance of the new engines will also mark the beginning of the end for the first generation of Series 2000 units introduced for C&I (Construction & Industrial), Genset and Oil & Gas applications in 1996. These original engines are currently built in New Series 2000 model: The next generation of the MTU Series 2000 engine (top) is due to come on the market in the summer of 2011. In August this year, the project team handed over two prototypes for bench-testing (right). 30 Friedrichshafen, Suzhou and Detroit and incorporate unitpump injection. However, the Mercedes-Benz commercial vehicle engine, from which the MTU units were originally derived, is now being phased out so that MTU will no longer have access to economically-priced large-volume components for the series. The Series 2000 common rail engine already used in marine applications will therefore be at the heart of the future 2000 series. „From 2014, we will be producing just one basic drive unit, one core engine, for all applications“, explained Klaus Pöpsel. All components have been revised and enhanced and the crankcase has been reinforced. As a result, ignition pressure can be increased by 30% as compared with the unit-pump version and that means reductions in both fuel consumption and emissions. One of the most crucial steps will be certification of engine compliance with the specifications of the US Environmental Protection Agency (EPA). Global news Repowering in Cottbus: 400 Deutsche Bahn V290 Class locomotives have been modernized with Type 8V 4000 engines supplied by MTU. MTU 400th Deutsche Bahn locomotive fitted with MTU engine COTTBUS (mgu). On 8th October, Tognum subsidiary MTU and German railway operator Deutsche Bahn (DB) celebrated the 400th repowering of a V290 Class multipurpose locomotive at DB’s Cottbus depot. Between 2002 and September 2009, MTU supplied a total of 412 Series 4000 diesel engines to Deutsche Bahn for the modernization program. The Type 8V 4000 R41 engines have a power rating of 1,000 kilowatts (1,360 bhp) and have replaced MTU 12V 652 units, some of which have given over 30 years’ reliable service. By opting for repowering, the operator Deutsche Bahn is able to benefit from the advantages of new engines without having to invest in complete locomotives. The new power units provide higher performance while also reducing operating and maintenance costs. Due to their compact dimensions, they fit easily inside the available space in the engine bay and can also make use of the existing peripherals. Customized interface technology between the MTU engine management system and the train control system makes for simplified traction unit installation. TOGNUM New administrative HQ for Tognum FRIEDRICHSHAFEN (aw). Tognum’s new administrative headquarters building in Friedrichshafen is due to be completed by June 2010. The five-storey office block directly adjacent to Plant 1 will accommodate 400 staff from in the Corporate Functions (V) and Corporate Service (C) divisions. That includes, for example, the Legal Department, Marketing and Distribution, Quality Management, Auditing and Risk Management, Strategy and Project Consultancy, Communications, Corporate Finance, Controlling, Human Resources, Training and parts of Technical Services. Offices which are vacated at Plants 1 and 2 will be occupied by departments which were temporarly relocated to other sites during recent years due to a lack of space. Tognum will rent the L-shaped building on a long-term lease from the investment group, although the contract also includes an option to buy. The new Tognum admin building is growing: Around 400 staff are due to move into the new office block in Friedrichshafen which Tognum is renting from the developer. 31 Global news First Large Engine Service Center : MTU Detroit Diesel „Field Service Coordinator Alameda“ – Konrad Puchstein at the sreen. MTU DETR0IT DIESEL First large engine service center opens in California SAN LEANDRO/CALIFORNIA (jr). MTU Detroit Diesel marked the grand opening of its first Large Engine Service Center on May 27th in San Leandro, California, just nine miles from the U.S. Coast Guard station in Alameda. It enables us to provide the best maintenance and service support to the Coast Guard and also further demonstrates MTU’s ongoing commitment to the U.S. Armed Forces. It has an 800 square feet office space and an additional 4,450 square feet of warehouse. We consider this facility a model for future MTU Large Engine Service Center locations and plan to open additional service centers for the Coast Guard and the Navy as their MTUpowered fleets continue to grow. MTU has been a supplier to the Marine Defense Market and specifically the U.S. Coast Guard for many years. This long standing relationship dates back to the first installation of twin 8V 396 engines in the Coast Guard fleet – a fleet that today includes more than 70 Coastal Patrol Boats, over 100 Motor Life Boats, the Response Boat Medium, the new multi-mission capability boats, and the National Security Cutter (NSC). At 418 feet, the NSC is the largest and newest ship in the Coast Guard’s fleet, powered by two 20V 1163 TB93 engines including an LM 2500 GE turbine and MCS 5 Type 2 electronic controls and monitoring system. With its homeport of Alameda, the USCGC Bertholf is the first of eight Northrup Grumman built National Security Cutters. MTU DETROIT DIESEL Customer satisfaction initiative DETROIT (jr). In July, MTU Detroit Diesel launched a Customer Satisfaction Initiative to enhance the customer experience in Region 3. Focusing first on the basics, MTU Detroit Diesel set out to improve the process in four key areas: quoting prices and products to customers; timeliness of delivery; availability of spare parts; and ownership of problems, i.e. standing behind what is built and taking responsibility for MTU products and services. To measure its success, MTU Detroit Diesel has established customer-oriented Key Performance Indicators. The company has also made strategic investments in company-wide business communication and customer service training. So far, over 125 employees have taken the MTU Start Service Training and anot- 32 her 50 are scheduled to be trained before the end of the year. “Changes like these work to our benefit to establish MTU as the company that truly cares about its customers, both in Region 3 and on a global basis,” said Ron Broekman, Project Manager Customer Satisfaction Initiative. Global news MTU DETROIT DIESEL Online compliance training: Thanks to the new online training, Disbursements Analysis Manager, Shauna Weathers, can complete her required training in the comfort of her own work station. Training coordinator, Rebecca Reiter, is always ready to offer assistance. Online employee compliance training DETROIT (jr). Thanks to its newly launched online compliance training program, employees at MTU Detroit Diesel now have the convenience of completing required training from the comfort of their own workstations. They also have the flexibility to start and stop a training module as their work schedule allows. „We’ve received a lot of positive feedback from employees,“ says Rebecca Reiter, MTU Detroit Diesel’s training coordinator. „Employees like the new system so much more than the DVD-based version, which we used to have. With the DVD based version, employees had little opportunity for interaction and were without an assessment to prove if they did indeed retain the information.” The online compliance training option improves upon the DVD-based system both in terms of engagement and information retention. The modules are completely interactive, allowing for employees to complete exercises, which help reinforce the information, throughout the modules. In addition, employees must complete a quiz at the end of each module and receive a passing score on each quiz in order to obtain credit for the training. As these online courses are required training, employees who do not receive a passing score must retake the training until they are able to do so. Another benefit of the online compliance training program is that it is easily updated to provide the most current information. This is especially important when addressing topics that may change with new state and federal regulations, such as sexual harassment, discrimination, workplace safety, ethics and hazardous materials. All employees will be required to complete the new training, a task that will be completed by March 2010. „We are excited about the opportunities that the online training platform provides,“ says Patrick Kapusta, MTU Detroit Diesel’s Senior Manager of Human Resources. „Initially, it will be used for compliance training, but it has the functionality to do much more. This has been a long-term project that is coming to fruition and in the future we hope to offer more MTU Detroit Diesel specific training courses in this type of web-based forum.“ TOGNUM Brain gain FRIEDRICHSHAFEN (sto). Well trained new recruits with an academic education and experience of working abroad do not grow on trees. That is why, last year, Tognum AG set up an 18-month trainee program for six recent further education and university graduates. This year the number of participants has almost doubled to eleven. „The positive experiences with the first year’s intake encouraged the HR department and the mentors in the specialist units to increase the numbers,“ emphasizes recruitment marketing specialist Regine Siemann. Also the interest shown by new graduates substantially increased. One reason is the broadening of international horizons in the shape of the six-month placement in each of the three Tognum regions. Trainee Dirk Patzelt, who is completing his posting at MTU Asia in Singapore, observes, „Learning to understand Tognum as a globally active corporation means experiencing globalization at first hand. A healthy portion of open-mindedness, curiosity and a willingness to immerse yourself in the local culture are/were the essential requirements for gaining fascinating insights and experience in a variety of sales projects.“ The new Tognum graduate trainees, from left: 1st row: Felix Köhler, After Sales; Björn Ibach, Operations, Production; Georg Müller, Operations, Logistics; 2nd row: Markus Gerich, Finance and Controlling; Martina Müller, Human Resources; Bastian Hanfeld, Operations, Assembly; 3rd row: Klaus Goffart, Research and Development; Matthias Schweitzer, Research and Development; 4th row: Julian Jürgens, IT consultant; Sebastian Gieser, Marketing; Tetje Henning Dietrich, Finance and Controlling 33 Global news MTU TURKEY In brief … Ekrem Kuraloglu is new CEO at MTU Turkey ISTANBUL/TURKEY (sto). Since 1st October 2009, Tognum Group company MTU Turkey in Istanbul has had a new CEO in the person of Ekrem Kuraloglu (46). He succeeds Muammer Iyi in the post. Ekrem Kuraloglu – seen here on the right with Tognum COO Rainer Breidenbach (left) and subregional manager Ingo Metzer (right) – previously spent 22 years in the automotive industry. For the past 15 years, he has been running the bus sales division of Mercedes-Benz Turkey. The new CEO studied business administration. Before joining MercedesBenz Turkey, he managed major projects for Caterpillar. He was also sales manager at Honda and responsible for expanding the sales and service network in Turkey. In his new position, he is currently in charge of a workforce of 110 people. He sees his key tasks centering around cylinder liner production for the Series 4000, improving utilization of workshop capacity and the two test benches, and above all intensification of sales activities in the local market. He also aims to make MTU Turkey fit for future challenges through modern organization. MTU presents supplier awards FRIEDRICHSHAFEN (aka). Tognum subsidiary MTU Friedrichshafen GmbH has chosen Gienanth Eisenberg GmbH, the Swiss company Peter Fuchs and ZF Marine of Padua as the recipients of its supplier awards for 2008. Effective service in Asia DEHLI/DALIAN (aka). The MTU India office in Delhi moved into new premises in September. A new service agency was also opened in Dalian in China in October. 34 MTU Turkey starts cylinder liner production ISTANBUL (sto). The phase-in of cylinder liner production at MTU Turkey is now in full swing. In December 2009, the Tognum subsidiary will already be supplying over 90 Series 4000 cylinder liners per shift for engine production in Friedrichshafen and Detroit. By the Insight copy deadline in October, the trial and pilot production phase that started right on schedule on 2nd September had already produced around 2,000 cylinder liners. And so MTU Turkey has become the first-ever MTU production site for MTU engine components outside Friedrichshafen. Cylinder liner production in Istanbul: Series production was launched with a small celebration in Turkey. In Friedrichshafen there was a small farewell party for the project team members. MTU ASIA Factory building in Datong completed DATONG/CHINA (sto). The new factory of Shanxi North MTU Diesel Co. Ltd (SNMD) in Datong, 300 kilometers west of Beijing was completed at the end of October 2009. The workforce of around 60 employees will move into the premises at the end of the year and production is due to start in June. The company was established in 2007 as a joint venture between the Chinese Norinco Group and MTU Asia. The general manager of SNMD is Bernd Lemkamp. Peter Kneipp, CEO of MTU Asia is also a director. The main focus is on Chinese nuclear power stations, marine applications and after-sales in the mining sector. By establishing the factory in Datong, the operation has satisfied the Chinese government requirement for local investment and production by foreign companies. New factory takes shape in Datong, China: Pictured (from left) are Bernd Lemkamp, General Manager of Shanxi North MTU Diesel Co. Ltd., Rodney Chang and the site manager, Mr. Du. Global news In honor of the fallen: A new fireboat for the New York City Fire Department is powered by four 12-cylinder MTU Series 4000 engines. MTU DETROIT DIESEL Fallen heroes remembered NEW YORK (jr). During the terrible events of September 11, 2001 when terrorists attacked the World Trade Center in New York City, 343 New York firefighters and paramedics lost their lives while trying to save the lives of others. Eight years later, on September 11, 2009, the New York City Fire Department (FDNY) remembered those fallen comrades with the launch of its newest firefighting vessel – the „Three Forty Three“ – named in their honor. As a fitting memorial, the steel numbers 3 - 4 - 3 on the ship’s bulwarks forward and in the transom were cut by the FDNY crew using actual steel from the World Trade Center. „On September 11th, we all saw how important fireboats are to New York City. The FDNY Marine Division rescued and transported hundreds of citizens and provided the only supply of water to battle the fires at the World Trade Center for many days,“ said Fire Commissioner Nicholas Scoppetta. „The Three Forty Three will significantly improve our ability to respond to emergencies in and around New York Harbor, while also reminding us all of the incredible sacrifices so many of our members made eight years ago.“ The Three Forty Three is the first of two new state-of-the-art vessels, and it has been specially designed to allow firefighters to operate even in extreme circumstances such as another terrorist attack. Each vessel has four MTU 12V4000 M70 engines provided through Atlantic Detroit DieselAllison. Management of the engines, gears, and shipboard monitoring is also part of the scope of supply. The new 140-foot, 500-ton, $27 million dollar boat will be the country’s largest fireboat with a maximum speed of 18 knots. The Three Forty Three will provide the FDNY with the latest technology available, including the capability of pumping 50,000 gallons of water per minute; nearly 30,000 gallons more than its predecessor. The Three Forty Three was launched from Eastern Shipbuilding of Panama City, Florida and is expected to arrive in New York City in December. It will be assigned to Marine 1, stationed on the Hudson River in Manhattan, New York. 35 Series 1600 The standard production Series 1600 engines have been coming off the assembly line in the Überlingen plant since 1st October. Although the new model has made a discreet entry into the engine range, on closer inspection of a number of subprojects it is clear that the overall Series 1600 project is having an extensive dynamic effect that is providing impetus for many changes. 36 Dream start: Production of the Series 1600 in Überlingen began in October. Series 1600 Extensive effect The new Series 1600 has been in volume production since 1st October MTU F RIEDRICHSHAFEN/ÜBERLINGEN. The newest and smallest engine made by Tognum company MTU has been in series production as a 12-cylinder version for power generation applications at the pilot plant in Überlingen since the beginning of October. Behind that simple fact lies an enormous achievement. Not only processes and structures but also the tasks, authorities and role perceptions of managers and staff have been intensively rethought and redesigned. Learning factory “The idea of setting up an entirely new factory for a new product has proven correct,” underlines plant manager Dr. Klaus Beulker. The generously dimensioned rented premises provide the framework for perfectly harmonizing office, production, bench-testing and warehouse areas. The production plant has been designed as an integrated factory in which all processes are closely interlinked. In that way, two apparently contradictory principles can be successfully combined – sound, reliable processes on the one hand and flexibility, constant advancement and change on the other. The guiding principle is that of material flow. Across all process stages, only what can be used by the next stage is planned and produced. As abstract as that might sound, its application on the factory floor could not be more practical. Directly adjacent to the assembly line and in many other places, all the information that immediately advances the project is written up, mostly by hand, on display boards and flipcharts – production plans, flowcharts, job tasks, suggested improvements. “Aims and tasks have to be made visible,” Dr. Beulker expounds. So the production area is also a super-sized meeting room. And what is constantly planned and improved there is implemented on the spot. “We don’t want to be a team fighting for survival but a learning, forward looking organization,” states Dr. Beulker. So practical production has been accompanied by constant discussions at all levels from the very first day. And almost always at the center of the action is plant manager, Dr. Klaus Beulker. Everyone has a line of communication leading directly to him. The various threads of production, quality management and logistics all join up with him – a boss within reaching distance. He combines the roles of manager and foreman. Which is why he is able to motivate his staff personally, permanently and while imparting a wealth of knowledge to greater achievements and responsibility. “Our target is the employee concerned, who looks beyond his or her immediate job and, by doing so, understands it better.“ Production launch on 1st October: During an inspection of the assembly plant in Überlingen project manager, Thomas Harr (right) and plant manager Dr. Klaus Beulker (center) showed Tognum Chairman Volker Heuer the various stages of engine production. High-capacity production In order to accomplish high process reliability, fast throughput times and the highest levels of production quality, new methods were introduced. Thus every station is connected to the electronic brains of Series 1600 assembly, the PS2 system (see IT below). The cylinder heads are completely preassembled alongside the main assembly line so that they can then be bolted 37 Series 1600 Learning factory: Every day the managers discuss the pending tasks right next to the assembly line – assisted by display boards and flipcharts showing the latest production figures, work schedules and suggested improvements. MTU onto the cylinder blocks in a single operation. The cylinder head mounting station bolts down the cylinder heads automatically within a matter of seconds to precisely the correct torque. The production plant design unit in the Plant 1 Special Production Department designed around 180 different items of production equipment for assembling the Series 1600, from simple drifts to the cylinder head pre-assembly station. Inspection with lean production manager: Plant manager Dr. Klaus Beulker (right) regularly tours the facility with his lean production manager Roland Schiele (center). Here they are also accompanied by logistics expert Armin Jeschin. Production and handling equipment: The Plant and Equipment Design unit has supplied over 180 items of equipment. 38 Highly automated hot test bench In the immediate vicinity of the assembly line, a highly automated hot test bench has been installed on which the complete test sequence including setting up is completed in only 17 minutes. “The engine is drawn onto the test bench in a special fit-up cage. The connections for fuel, water and electricity go through the cage and are automatically connected up to the test bench system as soon as the fit-up cage is in position,” explains Ralf Orthober, test bench project manager, who developed the concept together with a supplier. Series 1600 development – simply ingenious, ingeniously simple “The stress on an engine as it gets off to a racing start, with tires screeching, is nothing compared to the demands made on a gendrive engine during ramp-up,” says Jens Schneemann, development subproject manager – and he is not exaggerating. When there is a mains power outage, an emergency backup generator has to respond as quickly as possible. In such circumstances, the Series 1600 gendrive engine is in pole position among its rivals. It can take up 65 percent of maximum load instantly on startup. And within a few seconds it is up to maximum output. The legal requirement is only 35 percent. As Jens Schneemann points out, “For a generator set to deliver that sort of per-formance, a client would normally have to order a much more powerful and more expensive engine with an output well above the actual demand.” Another aim was a clear and simple engine concept. The unit had to match the strict cost targets, comprise components that are straightforward to assemble, offer high performance, efficient fuel consumption and be optimized for low emissions. Moreover, a fully developed design capable of proving itself in practice from the outset was to be produced in a short space of time. “We work closely with our suppliers and so often benefit from their system engineering skills, including in the automotive supplier industry,” Jens Schneemann relates. Evolution of new parts Decisive for intensive and rapid development is the evolutionary development method. It involves developing a series of incremental improvements. The aim was not a high-end solution but one which was at the same time the best technical and most economical concept. A good example is the exhaust system, which is subjected to extremely high thermal stresses of over 700 degrees Celsius. Although even the first design model (the “A“ specimen) was competitive, a subsequent series of individual measures, which also improved functionality, achieved a saving of around 45 percent. Series 1600 Fast-throughput prototype assembly and test benches Prototype assembly for the Series 1600 allows up to nine trial engines to be worked on simultaneously. Without such high efficiency combined with the flexibility of the three special Series 1600 test benches, time and cost-optimized design testing based on fast throughput times would not be possible. As with the new hot test bench, special adaptor cages for assembling the engines on test bench pallets ensure quick setting-up times. The test benches have been equipped specially for engine development. The temperature and humidity of the intake air can be precisely adjusted so that the readings taken are much more meaningful. As well as two test benches with water brakes, there is also a tran- One of them is the V12 version for agricultural and industrial applications. It will meet the ultra-strict EPA Tier 4 final emission requirements that come into force from 2015. The engine shown in the group photo on page 41 was exhibited at the “Agritechnica” trade fair for agricultural machinery in November. Value engineering plays central role “We have saved around 30 percent of the cost of producing the camshaft for the Series 1600,” Werner Dillmann, a member of the Value Engineering Department proudly reports. In contrast with the original plans, the camshaft is not a solid shaft but a tube. That saves metal. Finding cheaper solutions that still perform the same function is generally the prime task of Production-friendly design: Eduard Görner bolts completely preassembled cylinder heads onto the cylinder blocks. Automated hot test bench: Ralf Orthober, test bench project manager, helped to design the new hot test bench. The engine is automatically drawn onto the test bench (right) on a fit-up cage. Fuel, water and electrical connections to the test bench are also joined up automatically. sient test bench equipped with a 4-quadrant asynchronous motor which can be used to apply dynamic load-change cycles. Such facilities are absolutely essential nowadays in order to obtain the emission certificates for certain engine types. At present, developers are working feverishly on more variants of the Series 1600 engine. value engineering. Examining all aspects together, from materials through manufacturing technology to packaging, is what makes the work an interdisciplinary exercise. “First of all, we bring the right people together. Then collectively we work out all the technical possibilities for fulfilling the intended purpose, assess them in terms of overall cost and then decide 39 Series 1600 Testing the new Cameo software: The new Cameo program that is subsequently to be used on other test benches as well is tried out on the Series 1600 test bench. Development specialists like Dr. Thomas Bubolz (left) and Gerd Rupp (right) work closely with the test bench operators such as Yeison Kratofil pictured here. MTU Series 1600 design: The Series 1600 was designed entirely by the Development subproject team of which Ralf Gunkel is a member. Component test bench: Development engineer Daniel Speiser (left) and test bench fitter Leo Wagner with an oil pump that is being tested in conjunction with an oil filter module. 40 which is the most economical solution,” explains Volker Wachter, value engineering manager. Value engineering plays a central role in the Series 1600 project in particular because the cost targets are so ambitious. One value engineering method that results in more economical solutions and, above all, ones that offer greater process reliability is simultaneous engineering with suppliers. “In contrast with conventional relationships with suppliers, the starting point for the discussions was a detailed examination of the supplier’s production technology and capacities. By site visits to the suppliers, we found out about their facilities and got a feel for the production processes,” Werner Dillmann elucidates. That makes sure that the components can actually be manufactured economically and reliably on the available machinery. In that regard too, the suppliers played a very active role. As a result of a suggestion by one supplier, for instance, it was possible to dispense with the usual method of hardening gear-shaft surfaces. Instead, they were hardened by rolling. A 1,000- Background … Cameo role in engine optimization The new Cameo software is being trialed on the Series 1600 test benches. With its help, statistical test planning, also called Design of Experience (DoE), can be carried out. It enables empirical models of engine interrelationships to be pro-duced with the minimum of work. “That means you can optimize an engine’s fuel consumption in relation to the legally required emission limits, for instance,” explains development engineer Dr. Sven Christian Fritz. hour test was used to verify that the new method was effective. Another simpler and more economical solution was a new method of detecting engine speed. Instead of using a laser-machined disc with teeth as in the past, holes were drilled in the flywheel to perform the same function. “We have been able to utilize a lot of cost-saving potential with the help of our suppliers in that way,” stresses Volker Wachter. Local marketing “Customers have recognized the benefits offered by the world’s first thoroughbred gendrive engine – and the demand has been accordingly high,” Harry Günthör of the sales subproject team is happy to report. The successful sales debut of the new Series 1600 can be attributed not least to the numerous marketing activities that the subproject team put together with the assistance of other specialist units. Among the highlights were the initial product launch in Konstanz, the PowerGen trade fair in Cologne in May, the Powergen show in Las Vegas in September and other exhibitions around the world. Numerous other distributors, OEM clients and customers attended Series 1600 road shows in countries across Europe, Asia and the USA from Spain to Indonesia, and from Thailand to China and Japan. The initial invitees comprised all major clients plus a broad selection of potential new customers. “Because we are aiming to exploit new markets, to that extent we spared no expense in our efforts to convince the worldwide market of the benefits of the new Series 1600,” reveals subproject manager Nadine Buhmann. The events focused heavily on the product’s Series 1600 strengths – the engines are tough, economically priced, environmentally friendly, fuel-efficient and technologically state-of-the-art. And the fact that the power unit offers a diversity of customer-oriented options despite its high degree of standardization is an achievement attributable not least to Product Line Management who, together with the Sales Department, conducted exhaustive market studies which identified not only what customers required but also the high sales potential of the new product before development was started. System development with clients using pilot series engines A decisive aspect for the sales of the genset engines is their system-compatibility. In terms well – and we will be able to use that as a good sales pitch in our future marketing activities,” expands Harry Günthör. “Webshop” sales A special software program was provided for sales and distribution of the production engines and the sales technicians were given training on it. The “webshop” is simple for distributors to use. It allows all a customer’s desired options to be put together into an order. “The system is easier to use than our standard tool IPAS,” stresses Gudrun Patulski, who set up the system and also reconfigured SAP CS2 for the purpose. “So far, the new webshop has already been very actively used,” Harry Günthör confirms. Test shop (top): The prototype engines are built on three assembly lines in all. Development subproject team: Back, from left: D. Speiser, J. A. Reitz, S. Conrad, T. Bildstein, H. Conrad, U. Fissenewert, Y. El Filali, T. Heise, S. Gessler, J. Schneemann. Front: M. Herrenknecht, M. Arndt (assistant to Dr. Dohle, former Series 1600 subproject manager), F. Henssler, J. Engelhardt, J. Hiry and M. Wiedmann. of their dimensions and also a large number of interfaces, they have to be capable of integration in a complete genset unit as easily as possible. So from July 2009 prior to their market launch, pilot series engines were sold to a number of OEM clients including Tognum subsidiary MTU Onsite Energy Corporation in Mankato. The advantage was that customers were able to build prototype gensets with the engines and report back any modifications they would like. The development department at MTU was thus in a position to adapt the design of the standard production engines. “In that way we established solid foundations at an early stage for an allround, on-schedule production launch and created a high level of demand for the future as Further network expansion for After Sales The After Sales department has also seen some reorganization. The service network is being further expanded hand in hand with Sales. Petra Kinder, After Sales network developer, held workshops for distributors to prepare them for the establishment of a closer service network and inform them about the service targets, service center equipment and staff qualification. For their part, the attendees set out their requirements. Especially those customers whose applications operate in tough continuous duty conditions demand rapid availability of support services. “In all regions we have a relatively closemeshed network in the coastal areas due to the numerous marine applications. So, above all, we 41 Series 1600 Testing for tightness: Achim Wegerer checks for leaks. Every conceivable device for the purpose is available at assembly station 18. MTU Camshaft value engineering: Werner Dillmann (left) of Value Engineering and designer Christian Haug present the cost-optimized camshaft. Sales activities close to the market: Subproject manager Nadine Buhmann (right), Harry Günthör and other colleagues organize the market launch. 42 need to expand the network in the inland areas for the Series 1600’s many genset and other applications. Generally, our aim is to be available 24/7,“ Petra Kinder relates. “Due to the high unit production figures there will also be a large demand for spare parts,” explains Jochen Kling, After Sales subproject manager. It will primarily be covered by the new parts depot in Überlingen. Low life-cycle costs (LCC) are achieved by low consumption, but also by durable materials and components. In addition, all components are easily accessible and can be replaced or serviced in a relatively short time. The maintenance concept for the Series 1600 was designed in close cooperation with the LCC team headed by Patrick Stöckle. Once again it involved bringing several different groups together around the table to make the engine competitive from the start – the Development Department, the After Sales LCC team and Quality Management. To make sure that the engines are serviced on site by well qualified technicians, the trainers at the 20 training centers around the world themselves undergo intensive training at the Friedrichshafen Training Center where they benefit from the very latest training media including interactive 3D graphics. PS2-BR1600 – the brains behind all core processes It is one of the most powerful and complex systems in the whole project. We are talking about the SAP IT (information technology) system PS2-BR1600 which was developed by the Series 1600 IT subproject. It keeps all Series 1600 core processes working from customer orders through development, procurement, quali- ty control, production and financial controlling to after sales. In PS2-BR1600 all subsystems are highly integrated into a harmonized overall system – the essential foundation for high-quality volume production similar to the automotive industry with a comparable variety of options. “The basis for all of those processes,” relates Marian Klem, subproject manager, “is a central parts list for all business processes which is produced by the Development Department.” Among the system’s highlights is an integrated option configuration facility. Customer order registration and sales planning Distributors anywhere in the world can order engines around the clock from the “webshop”. The order configuration is recorded from the very first point at which the customer order is registered. On that basis, all components required are automatically identified via the parts list. The customer orders are also automatically offset against the sales planning figures (MRF) of all three sales regions. Procurement based on sales code The ordering process with suppliers is also Terms explained … Value engineering is a systematically planned method of finding the most economical way of producing a product for a specific purpose without diminishing its quality, reliability or marketability. It aims to identify the lowest-cost option at every stage of the product life cycle. Value engineering provides the means by which a company can become or remain competitive. Series 1600 After Sales: “The maintenance concept is customer-friendly and competitive,” according to subproject manager Jochen Kling. highly automated. The sales codes in the customer orders serve as the basis on which the material requirements planning system automatically identifies all the components needed. The system then raises an order/requisition and forwards it to the supplier on the same day. The supplier then delivers the goods just in time for production, thereby minimizing stock quantities and the associated costs, and enabling high unit output. Engine assembly The system can also manage, pre-sort and prepare the assembly data for various processes. A work schedule sets out all assembly processes in Überlingen. Every station has a small monitor networked to PS2-BR1600. As an engine reaches each station, the data sheet on the trolley is scanned by a barcode reader. PS2-BR1600 then lists the required operations on the monitor screen – an important contribution to process reliability. “It allows staff to concentrate better on the actual assembly tasks,” emphasizes assembly foreman Uwe Gundelsweiler. Teamwork in project rooms PS2-BR1600 was produced by the IT core team together with representatives of Engineering, Operations, Sales, After Sales, Quality Management, Logistics, Finance and Controlling, and Infrastructure. A total of around 140 staff contributed to the work. As Marian Klem points out, “To cope with the scale of the assignment, special project rooms were set up in Building 30/4 in Plant 1.” SAP IT system PSR2 in Series 1600 assembly: When an engine reaches the next assembly station, the data sheet on the trolley is scanned by a barcode reader. PS2-BR1600 then lists the operations required on the screen in the background. IT subproject: The IT System PSR2 supports all core processes for the Series 1600. the picture shows subproject manager Mirian Klen (right) and Norman Koselowski, IT infrastructure project manager. Words: Wolfgang Stolba, Pictures: Robert Hack 43 Side glance MTU FRIEDRICHSHAFEN Illuminating logistics F RIEDRICHSHAFEN (sto). This might look like airport runway lights. But it is actually the command center of the pallet store in Hall 34 of Plant 2 in Friedrichshafen. As many as 1,000 containers pass through here on roller conveyors every day. The items they contain are put together with supplies from other parts of the warehouse for delivery to the production, assembly and dispatch departments. There are around 19,000 storage locations available for the purpose including the pallet store. Markus Burkardt (left) and trainee Philipp Wiedmann are part of the team that operates the control panel. Pictures: Robert Hack 44 Side glance 45 Sales 1. Boxer MRAV: A Type 8V-199 engine capable of 530 kW drives the 33-tonne Boxer multirole armored vehicle. 1 MTU 2. Husky mine clearance vehicle: Its engine is a 150-kW Type 6R 106 unit supplied by MTU. 3. Engine anniversary: The 500th Type 6R 106 for the Husky and the excellent customer relations were celebrated in proper fashion at MTU South Africa. In attendance were (from left) Paul Bower, Lyall Volkwyn, Dave Nicol, Emil Stohr, Kobus Janse van Rensburg, Mark Barrett and Hilton Foster. Lightweights getting heavier MTU power The Series 106 and 199 engines are offered by MTU as bespoke power units for light and mediumheavy military vehicles. The more so in the light of the latest trend – light wheeled vehicles are getting heavier. So now they need greater reserves of power. F RIEDRICHSHAFEN/CAPE TOWN (sto). The Series 106 and 109 engines for military vehicles place Tognum right up with the pace. A total of 228 MTU Type 8V 199 engines (530 kW) have been ordered by the Dutch and German armed forces for the Boxer multirole armored vehicle (MRAV). Another 187 units had previously been ordered by the German army in 2007. And a whopping 500 Type 6R 106engines have been sold by Tognum subsidiary MTU South Africa to the manufacturer DCD Dorbyl in Johannesburg for its mine detection and clearance vehicle. Now known as the Husky, the vehicle has become a topselling export. 46 Light but powerful drivetrains for the new light vehicle types. The South African Husky is a prime example. It has been successfully deployed by Canadian and US forces on UN missions and for protecting personnel and vehicle convoys in Iraq and Afghanistan. MRAVs such as the Boxer can be transported quickly by aircraft to virtually any deployment zone. Thanks to their power units, they are also very fast over the ground once in the field. The 530 kW (721 bhp) Type 8V 199 can move the Boxer at a top speed of 103 kph. And with its compact 150-kW Type Technical Data Engine: 8V 199 Power: 530 kW (721 PS) Torque: 2.700 Nm Sales Interview … 2 … with Knut Müller, head of Defense on the strengths and potential of the Series 106 and 199. “Excellent torque” Mr. Müller, the sales figures for the Series 106 and 199 are impressive. How important are they to our defense business? They form a broad product range together with the larger engines and so contribute to the long-term stabilization of our business. They have their own independent product cycle and so have been able to counterbalance other less successful areas in the past year of financial crisis. 3 units indemand for military vehicles 6R 106 engine, the Husky easily tackles rough terrain and steep gradients. Many armed forces no longer use vehicles without armor protection in crisis deployment zones. The risk of attack by improvised explosive devices is too great. So vehicles are now more heavily armored and carry additional protection against mine attacks. As a result, the weight of the vehicles is considerably greater in some cases. More weight without losing agility thus demands compact and even more powerful engines. „That trend is very welcome for MTU because our enhanced-power Series 199 units derived from the OM500 truck engines cover precisely the range of outputs required,“ points out Knut Müller, the man in charge of the Defense Department in Friedrichshafen. Light vehicles are getting heavier. Does that mean that some time or other we will no longer need smaller engines? In the future we require more engines with a broad range of power outputs, i.e. with a choice of cylinder configurations. That means the client can equip vehicles of different weights with engines of the same basic model, which offers logistical and economic advantages. In addition, military vehicles are constantly updated over a period of service extending to at least 30 years, becoming heavier in the process. Therefore, the engine requires enough power in reserve. The new vehicles are more heavily armored than their predecessors and so heavier from the outset. That is where our Series 106 and 199 engines come into their own. The Series 199 is derived from the Mercedes-Benz OM 500 engine. Is a truck engine the right basis to start from? Yes, because for the light and medium-heavy vehicles, we need engines that are powerful and economical at the same time. The truck engine has an economical basis as it is made in large numbers. We turn it into a high-performance engine that meets military requirements. That sounds good. But isn’t there still some doubt as to whether the substantial orders in 2009 might prove to be a flash in the pan in 2010? The technological and economic potential of the Series 199 is a long way from being exhausted. The top-selling Piranha V made by the Swiss manufacturer Mowag is being tested out right now with the new V6 version (6V 199). And we have increased the engine’s power to 430 kW. Its starter generator and its outstanding torque mean that this engine will be setting the benchmark in the near future. Words: Wolfgang Stolba Pictures: MTU, Deutsche Bundeswehr, MTU South Africa 47 Production Gensets Gensets from Mankato: Tognum’s US plant in Mankato, Minnesota, has been making the new Series 2000 gensets since July 2009 and the Series 4000 and 12V 1600 ver-sions since 1st October. They will be joined by the other Series 1600 cylinder configurations by the end of 2010. 48 Production MTU ONSITE ENERGY in large numbers Tognum expands high-volume business in electricity generator modules MTU is establishing a new genset product line for sale in large numbers. The new generation of MTU Onsite Energy diesel generator sets based on the Series 1600, 2000 and 4000 engines will be sold directly to end users via the global distribution network. Designed for use as emergency backup, peak-load and continuous-duty generators, they are already being produced at the Tognum plant in Mankato/USA and, since November, at the Togum facility in Magdeburg, and will soon be made at the factory in Suzhou, China, as well. M ANKATO/USA. “Everything was just right – the Bavarian Oktoberfest ambience, the atmosphere and, of course, the great interest shown by the guests in our new standard gensets,” was the verdict of Christof von Branconi, Tognum COO with responsibility for the Onsite Energy & Components Division, on a customer event organized by the company at its facility in Mankato, USA, at the beginning of October. Over the course of the three-day event attended by 70 distributors and 230 end users from the USA, Tognum presented its new MTU Onsite Energy brand product line called MTU Onsite Energy diesel generator sets. Center stage at the event was occupied by the prototype of a standard genset based on the new Series 1600. “With these new gensets we are expanding our involvement in the standard-system business, and thus developing a closer relationship with the end user,” emphasizes Christof von Branconi. Up to now, MTU has primarily supplied engines to genset producers who make them up into generator sets, or produced customized project-based system solutions for individual clients. In addition to those types of business, which will continue to enjoy a position of importance, the gensets produced independently by Tognum will be offered directly to a wider market of end users. That includes the owners of large buildings such as banks, data centers or administrative offices, and applications in industry and agriculture. The new gensets will be produced as standardized models available with short delivery lead times. They will meet a broad range of customer requirements. Depending on the power rating needed by the customer, they consist of a choice of either a Series 1600, 2000 or 4000 engine, an electricity generator, the electronic control system and a radiator, all mounted Oktoberfest atmosphere in Mankato (above and below): The Onsite Energy & Components Division presented the new genset product line at a Bavarian-style customer event in Mankato. Center-stage was a prototype based on the Series 1600 (left). 49 Production Background … MTU ONSITE ENERGY on a common baseframe. The choice of power outputs ranges from approximately 270 to 3,250 kW. Although the gensets are supplied as basic models with a standard specification, buyers will have numerous individualization options available from their local contacts, the distributors. They will be able to select from a choice of standardized variations at fixed prices. Development team in Mankato: The team that made the first prototype of the new Series 1600 gensets comprises, from left, K. John, ODA manager; K. Snaza, designer; N. Majeski, Applications team leader; K. Black, Electrics team leader; C. Dieken, Applications; T. Riemann, COO; K. Schäfer, Electronics; T. Bode, fitter; W. Farr, Series 1600 Genset Development subproject manager. 50 Sale of the first units based on the Series 2000 started in July 2009. From 1st November, the product line was expanded at the top and bottom end by the addition of the Series 4000 and the new V12 Series 1600 respectively. By the end of 2010, the lower end of the range will be completed with the introduction of the other cylinder configurations of the Series 1600, so that Tognum can claim to be a genuine full-line supplier. According to Christof von Branconi, the main focus of the sales activities, apart from the already well established business in Region 3 (North America), will be on around 20 other countries in Sales Regions 1 and 2. Especially places where gensets with MTU engines have previously not been sold or only sold in small numbers, such as the Middle East, Latin America, North Africa, Australia and Eastern Europe. This significant step from engineonly to standardized system business involves major challenges for the worldwide sales and service organization, which includes the distributor network as well as the sales regions. The team around Frank Forberger, Head of Onsite Energy Sales, will have the job of bringing the distributors up to speed in terms of sales and service. The corporation has had to adapt to the new product line internally as well. Orders will be processed using the Modular design concept Depending on the output required by the customer, the gensets now consist of a choice of Series 1600, 2000 or 4000 engine, an electricity generator, the electronic control system and a radiator, all mounted on a common baseframe. The basic components are complemented by a comprehensive range of additional options such as electrical power switchgear, sound insulation covers and coolers. The client can create a custom configuration from the choice of high-quality components. The modular design concept offers the buyer an economical solution and short lead times. IPAS system and the distributors given training on it, so that ultimately they are able to exploit the markets. “A trained distributor can order a standard genset on the IPAS system in ten minutes; the delivery times are around six to twelve weeks, depending on model,” Frank Forberger indicates. The Mankato plant is playing the lead role in the production of the new units. The factory has been building gensets with Series 2000 engines since July this year, with the Series 4000 since August and with the Series 1600 units since November. Mankato is also responsible for developing the Series 1600 gensets, while the Friedrichshafen plant is responsible for the Series 2000 and Series 4000 models. In order to bring production closer to the market and so save costs in the other regions as well, the gensets will also be assembled in Magdeburg, Germany and Suzhou, China, from 2010. Strategy for the energy market For the first time in the company’s history, a special image was developed specifically for the Production energy market for the introduction of the new gensets. Because, historically, the business has its roots in other areas. “Although we have been supplying highly sophisticated emergency backup gensets for nuclear power stations for some time, and to a limited extent for airports, hospitals and data centers – most of which are ‘on our own doorstep’ so to speak – we never paid special attention to the energy market,“ elucidates Christof von Branconi. That only started in 2008 with the creation of the new Tognum brand, MTU Onsite Energy. Tognum is now tackling the energy market in earnest and, with diesel and gas-fueled gensets and fuel cells, is venturing into new markets with the aim of selling more products in that way. With the new standard gensets, the group is pursuing three aims in particular, as Christof von Branconi explains: “Firstly, we want to wrest as many customers as we can from our competitors. Secondly, we are fundamentally technically capable of doing that on our own by selling complete systems and now want to do so to a greater degree. And thirdly, we want to find a direct route to the end user.“ Generally, he points out, the genset business is a better means, compared with the other applications, of reaching the end users and so ultimately selling more engines – in a market that is growing with the expanding population and rising standards of living. The biggest challenge is volume-producing model variants that reflect customer requirements – and not for stock but only when they are ordered. MTU Onsite Energy Corporation in Mankato is ideally equipped for such demands. Having produced gensets under the name of Katolight from the 1950s until 2008, the company enjoys an outstanding reputation. “My staff have substantial experience and exceptional skills not only in development but also in production, logistics and sales,“ points out Armin Gröber, CEO of MTU Onsite Energy Corporation in Mankato. The plant has built impressive numbers of gensets with Series 2000 and 4000 engines since 2006 – including in 2009, the year of the financial Project team in Friedrichshafen: Back, from left: Amanda Fischer, Bettina Ernst, Anne Heiland, Klaus Schäfer. Front, from left: Andreas Ruess, Siegfried Metzger, Peter Bossert, Armin Allgaier, Armin Gröber, Susanne Wolter and Melanie Meschenmoser. System engineering experts: The Mankato factory has decades of experience. On that basis it now makes gensets using the Series 2000, 4000 (pictured) and 1600 in large numbers and with short lead times. 51 Production Interview… MTU ONSITE ENERGY crisis – though not as yet as the new standardized system modules. Thirty-one gensets were made with Series 2000 engines in 2006 and 166 in 2008, while ten were built with the Series 4000 in 2006 and 240 in 2008. Reviewing those figures, Armin Gröber observes, “We created the necessary capacities at exactly the right time and have set up a new plant in leased premises for the smaller units up to the Series 1600. The existing factory will be used for the larger gensets with Series 2000 and 4000 engines. And our Mankato workforce did all of that without outside assistance. Experts have certified that it is state-of-the-art.” Words: Wolfgang Stolba Pictures: Robert Hack, MTU DD “Advantage of the newcomer” Christof von Branconi, Tognum COO with responsibility for the Onsite Energy & Components Division, and Armin Gröber, CEO of MTU Onsite Energy Corporation in Mankato, talk about the new genset product line. The production of standardized gensets opens up new markets. However, only the development and production expertise of the Mankato plant combined with the expansion of sales and distribution activities can ensure that the opportunities those products offer are actually utilized. That is made clear by the following interview with Tognum COO, Christof von Branconi, and CEO of MTU Onsite Energy Corporation, Armin Gröber. Mr. von Branconi, what are the opportunities that the genset market offers? Christof von Branconi: It offers us a good opportunity to sell more engines, specifically by continuing to supply OEM clients on the one hand, and on the other by establishing ourselves as complete system suppliers and thus gaining access to end users in markets where we have not done business in the past. Markets that are growing with the expanding population and rising standards of living. Overall, we are targeting a market share of around 15 percent. By pushing out competitors? Christof von Branconi: In some countries, yes, but overall it is a growing market and therefore not just a case of predatory competition. Especially in Africa, Latin America, the Middle East and Asia, we are looking to profit from market growth. Aren’t major genset producers already there? Christof von Branconi: Not everywhere. Every large tower block, data center and hospital has an emergency generator. In total there is a vast demand for distribution and still numerous large and small areas that haven’t been covered. But basically you are right: we also have to challenge the position of our competitors by our unique selling points. Worldwide production: The gensets are produced at the American facility in Mankato, Minnesota (pictured), and in future will also be made at Magdeburg in Germany and Suzhou in China. 52 … which are? Christof von Branconi: The price alone is not the deciding factor. It is a case of the right mixture of a number of factors, intelligent solutions, such things as flexibility, technology, proximity to the customer. And it is important that we offer a range of defined individual variations. Production Why did we buy the US company Katolight, or MTU Onsite Energy Corporation as it is now known? Christof von Branconi: There is a vast difference between selling comparatively small numbers of gensets as part of specialized project contracts or else just engines to a few OEM clients, as we have done up to now, and volumeproducing complete gensets for sale to hundreds of buyers. It would not serve a useful purpose for us to attempt to acquire the necessary capabilities ourselves. MTU Onsite Energy Corporation in the USA are specialists who know how to make gensets in large volumes, how to sell the them in large quantities and how the logistics work. Why is the advantage of Tognum’s subsidiary in the USA? Christof von Branconi: It gives us access to the North American market. Geographical proximity is a key factor in selling directly to the end user. In addition, we have already sold gensets there, but only products made by third parties. In future we intend to combine the two and so cover more of the market. Mr. von Branconi, how do you explain the sales success of the large gensets so far built between 2006 and 2008? Christof von Branconi: As we are still relatively small as system suppliers without a great deal of market penetration, we have been able to make decent inroads and return figures better than the market as a whole. That is the advantage of the newcomer. Basically, the crisis has shown that the decision taken two years ago to move in this direction has made us considerably less susceptible to market fluctuations. But that cannot disguise the fact that we still need to substantially expand our sales capabilities in particular. Why? After all, we have sold gensets before! Christof von Branconi: Yes, and in the USA our distributors already know our systems well. But in Region 1 and in Asia we still have to develop our sales to end users. Step by step. And in particular, train the distributors. That means in 2010 we will not be marketing worldwide but beginning with about 20 countries. They are primarily countries where our OEM clients do not operate. It is important that we make the MTU Onsite Energy brand better known worldwide. Especially in the USA, we have to get the message across that MTU is the successor to the Detroit Diesel name. If we market our products systematically, we have fantastic potential. Even in the USA, which is a saturated market. The customer event in Mankato at the beginning of October proved that. The interest from the trade was enormous and buyers now see us as possible future suppliers. What have been the consequences of the global financial and economic crisis? Armin Gröber: The financial crisis has caused a noticeable slow-down in orders and a four-week shutdown at the Mankato plant. But overall there is still high demand for our products. IT companies, hospitals and data centers still need emergency generators even in an economic crisis. However, many of our main competitors are moving more into onsite power generation due to loss of sales in other sectors. That considerably increases the pressure on deadlines and, in certain cases, on prices as well. In addition, clients are putting off many projects until the very last minute. And that means we have to deliver them to the tightest schedules. Interview: Tognum COO Christof von Branconi (right) and Armin Gröber, CEO of MTU Onsite Energy Corporation, explain the opportunities, aims and implementation of the new genset production line. The standard gensets are also to be built at SKL in Magdeburg and at the Chinese plant in Suzhou. Why? Christof von Branconi: Our aim is to be involved in this business worldwide for the long term. Because, as we have said, proximity to the market is a key factor and the business has to be optimized with respect to transport costs as well, we also have to produce in Magdeburg and Suzhou. The Magdeburg plant has a lot of experience in genset production. It will be making the 50-hertz versions of all three models there. We are already producing Series 2000 engines in Suzhou, which will be made up into gensets in the same factory. Specialists are being sent out from Mankato to train up the Chinese workforce. Production is due to start in 2010. 53 Training Vocational training vocation MTU FRIEDRICHSHAFEN 90 years of training in Friedrichshafen 2009 is a special year for anniversaries. As well as Tognum subsidiary MTU Friedrichshafen’s centenary, the company’s training department is celebrating its 90th birthday. The company has always looked upon ensuring a continual supply of highly qualified staff as one of the most important foundations for success, and as the basis for a successful career in the industry. F Old-school training: Top: in the early decades, craftsmanship skills such as filing were high on the agenda. The picture shows the training workshop in the 1950s. Right: the relationship with the trainer was for a long time strictly authoritarian. 54 RIEDRICHSHAFEN. A Friday afternoon in 1963. The apprentices in the Maybach training workshop can hardly wait for the end of the working day. But as yet they are all standing to attention by their workbenches. With a certain amount of apprehension they are waiting for the training foreman to inspect their carefully arranged rows of files and tools. Fifteen-year-old apprentice machine fitter Hermann Hoher is rather nervous. Unfortunately he has broken the tip off one of his files. He is fervently hoping the strict foreman doesn’t notice. That small anecdote, which by the way had a happy ending, clearly illustrates the rather authoritarian style of the training in those days. Hermann Hoher, who eventually ended up in charge of industrial technical training himself, observes, „That was the past. Today we conduct things as a partnership between trainers and trainees.“ To prepare young people for the high professional demands from an early stage, MTU Training introduced project-based learning in the mid-1970s. Instead of spending months practicing filing skills, apprentices had to design and build small 2-stroke diesel engines, small generator sets or waste disposal stations in order to gain an understanding of technical and organizational aspects early on. The need for highly qualified staff as the basis for the success of any business was something that Karl Maybach recognized 90 years ago. The Training company had already set up a training workshop for women in 1917 due the lack of male workers. The apprentice training workshop established in 1919 was the first in the Upper Swabia region and a pioneer of cooperative courses in Germany. Maybach-Motorenbau provided the rooms, teaching models, projection equipment and other teaching materials and the training staff for the practical subjects. The local education authorities supplied the teaching staff for the theoretical training at the company’s own vocational college. An important factor in practice-based and forward-looking industrial technical training was always the proximity to production. The fact that learning does not take place in ivory towers is made obvious by the concept introduced in the mid-1980s of „training stations“ that are directly incorporated in the production areas. There, apprentices are directly integrated in the production process and learn the latest manufacturing techniques on modern CNC machines. The apprentices also gain plenty of practical experience in the „long-term training“ phase. It involves working for seven to eight months in the same area. „That means that by their first day on the job, they can already master 80 to 90 percent of the work involved,“ high- lights Martin Stocker, Head of Industrial Technical Training. Industrial technical training was joined by commercial subjects and in the 1970s by electronics. Other additions have been industrial practice semesters for mechanical engineering, business engineering and electrical engineering courses at the Ravensburg Vocational Training Academy, which is now known as the BadenWürttemberg Cooperative State University (Duale Hochschule Baden-Württemberg). Today, a total of 310 young people are completing their training at MTU Friedrichshafen, the vast majority of them as industrial mechanics, mechatronics engineers or electronic engineers in automation technology, others in commercial subjects. How important the next generation of qualified employees is to MTU is shown by the new training workshop officially opened in February this year. Its 2000 square meters of space offer trainers and trainees the perfect new home. Words: Wolfgang Stolba Pictures: MTU-Archiv, Robert Hack Modern vocational training at MTU Plant 1: Top: mechatronics trainees A. Heiss (left) and J. Baumann program handling equipment. Center: the previous training manager Mr. Hoher (right) with Simon Amman at the production training station. Bottom: Mr. Krug, Electronics training manager with Roman Ungern-Sternberg (right) and Volker Altenhof, DHBW electrical engineering/automation students. 55 Training MTU FRIEDRICHSHAFEN Practice is (almost) everything Ninety years’ experience in apprentice training have shown one thing above all: training is only as good as its practical reference. To reinforce that aspect, Tognum offers external practical training placements and extensive project work, among other things. gineers attending to the propulsion units. But as the time drew closer, I started to worry if I had what it takes. How would I manage? Having only recently passed my driving test, I was a little apprehensive about the 800-kilometer car journey. But as soon as I was on my way, I found that as each hour and each day passes, you can achieve a little more than you could before. n Brechtel, Benjami 23, cusetoemnegrineer servic echtel reBenjamin Br o practical ports on tw acements training pl leted during that he comp ship in ce ti en his appr Since then y. an rm Ge northern the world er ov l al for he has been me assign nts on service e th as ch su large ships Benchijigua rry trimaran fe rves red) that se tu ic (p s es a. Expr lm Pa of La the island Smelling practical reality at the waterside Benjamin Brechtel, 23, customer service engineer in Friedrichshafen, completed two periods of practical training in north Germany during his apprenticeship in 2006. One of them was a service placement at the German Navy dockyards in Wilhelmshaven. A t first I was quite elated. A practical training placement! At the Wilhelmshaven naval dockyards. It covers a vast area in which 15 frigates were waiting to be serviced alongside its quays. There were ten MTU en- 56 I especially became aware of that in the days that followed in Wilhelmshaven. One of the MTU engineers there looked after me for the whole twoweek placement, and even met me on the evening I first arrived. No, I wasn’t thrown in at the deep end. On the first day he showed me the gigantic port installations in Wilhelmshaven, the frigates, the engine rooms, the workshops on board ship and on the dockside, and the spare parts depot for the MTU engines. And then I went with him to watch a Series 956 unit being hoisted out of the engine room because there is too little space inside for certain repairs. I realized that you need a lot of knowledge and skills beyond just knowing about the engine in order to be a customer service specialist. I also helped to completely dismantle a Series 396 genset engine in the hot and sticky atmosphere of an engine room heated by summertime weather. I learned what order the first parts have to be removed in to get at the ones underneath, how you pick spare parts from the warehouse and to put them away properly. And I found out how important it is for your own comfort in the hot weather to change your dirty and oily overalls regularly. I got through three sets in a week. On the way to the Hamburg office I found out what it’s like when your sat nav fails and you have to find your way around the concrete jungle on your own. The tour of the MTU center made up for it though. In Berlin, I learned how customer service jobs in the genset and rail sectors are dealt with at short notice. Another thing that became clear was the key role of the electronics, such as Training How MTU apprentices grow into the world of work when a rail PowerPack management computer has to be reprogrammed with new software. I have now worked as a service engineer for two years and have already been abroad several times to places like La Palma, Singapore and Australia. I wouldn’t want to have done without the practical training, especially because of the excellent support I was given and the practical understanding I gained. Decathlon in engineering Benjamin Wulle, 21, is studying engineering economics at the Baden-Württemberg Cooperative State University in Ravensburg (DHBW). This year he had to produce a product-related viability study which gave him a comprehensive insight into the world of heavy-duty diesel engines in the penultimate semester of his university course. W hen, in my fifth semester, I opted for a viability study in the area of engine manufacturing, I thought, “No problem, I can just research it“. I couldn’t have been wider of the mark. In my first conversation with my mentor, Gebhard Happle, who helped me fantastically throughout the project, it became clear what a difficult, even Olympic-proportion challenge it was. In my scientific study, I examined all the technical and economic aspects on which the success of a potential new product depends. They extend from the business management level where the basic strategic and operational questions are considered right through to the details of technology, physics and mechanics, engine and gearbox design, production processes and procedures, and after-sales issues. Added to that, there were economic viability calculations, analyses of the market and competitors, sales activities and pricing considerations. sights and opportunities for development. Among all of those subjectrelated and organizational tasks, the one job that was the toughest of the decathlon of disciplines was undoubtedly finding the right people for each job and winning them over. If there is one general observation I have about this course it is that it gives you direct practical experience at exactly the right time – just before you finish. I can’t imagine a better preparation for the potential culture shock of entering the real world of work. Benjam is studiyninWgulle, 21, engineering e the DHBcWonomics at As part of his course at the Baden-Wü rttemberg Co operative Stat e University in Ravensburg, Benjamin Wu lle produced a prod study. In th uct-related gained usef e process he ul insights into many depart ments and ho w they work togeth er. Words: Benjamin Brechtel, Benjamin Wulle, Wolfgang Stolba, Pictures: private, Robert Hack I spoke to more specialists and arranged more meetings than I can remember. It was not always an easy task, either organizationally or on a personal level, but it gave me many important in- 57 Work & Social MTU ASIA Spirit of enterprise at MTU Asia MTU Asia celebrates traditional Chinese festival of spirits Burning money to appease the spirits? To western eyes it might at first appear to be a rather unusual custom – but it is just one of many observed in countries where Tognum Group companies are represented. S INGAPORE. In Chinese culture, the seventh month of the lunar calendar – that is the period from mid-August to mid-September on the western calendar – is a very important time of the year. It is when the gates of hell open for roughly 30 days and the spirits of the underworld are on Earth. That is the time when the Chinese celebrate the festival of the hungry spirit – their version of Hallowe’en. To appease the spirits of the dead souls, people offer them ritual meals or burn money. It is a custom properly observed at MTU Asia in Singapore. The celebrations for the festival started with an auction of all sorts of items and ended with a dinner for the staff taking part. An essential part of observance is that no events with a bearing on future prosperity such as weddings or business meetings are held during the period – because the spirits, so the tradition says, are the real masters of those days. Whether the efforts to appease them will meet with success, remains to be seen – perhaps business developments in 2010 will reveal the answer. Words: Markus Keiper, Anika Kannler, Pictures: MTU Asia Appeasing the spirits: In the Chinese Festival of the Hungry Spirit, ritual meals are offered up and money burned. 58 One of us Community festival at Mehmet Akif Mosque, Friedrichshafen: Top: Emel Coban with visitors in the prayer room. Inset: Insight into the Koran. Bottom: Welcoming guests to the visitors’ corner. MTU FRIEDRICHSHAFEN Building bridges Emel Coban helps to promote understanding between German and Turkish communities F RIEDRICHSHAFEN. A Sunday in May. Below the glittering gold dome of the Mehmet Akif Mosque in Friedrichshafen, market stands offer oriental delicacies for sale. But what particularly attracts the German visitors to the annual community event is the chance to gain an insight into the interior of the mosque, the Islamic religion and, ultimately, the culture of their 3,000 or so co-citizens of Friedrichshafen. For devout Muslim Emel Coban, who works at the MTU Electronics Center, the event is a welcome opportunity to pursue her “greatest commitment after the family“ – promoting understanding between Christians and Muslims, Germans and Turks. She provides guided tours of the mosque, explains the Koran to the visitors together with the imam (leader of prayers), tries to overcome prejudices and points out all the things that unite the two cultures. On their way around the fete and the mosque, many feel that what is being explained has to be experienced together with all the other impressions here in order to fully understand it – the robes, the prayers, the colorful carpets, the ornaments and scriptures. Emel Coban elucidates the importance of the mosque as a place where the generations come together: “The family and the mosque play a decisive role in the religious upbringing of our children“. Her greatest wish is that Islam is also taught in schools as part of religious education. She is currently a committee member of the DITIP, the “German-Turkish Union of the Institute for Religion“ and is a founder member of the “Friedrichshafen Dialogue Committee“. As deputy leader of the General Parents’ Association in Friedrichshafen, she works for greater equality of opportunity for all migrant children. She chairs the Parents’ Association at the Graf-Soden-Realschule secondary school. She has also helped to produce a concept for migrant children in the City of Friedrichshafen’s Cooperative Planning Group. As well as all that, she also gives Turkish lessons for Germans at the local community college. Where does that strength of commitment come from? “When I came to Germany at the age of nine, I learned German quickly and easily. But many other ethnic Turkish schoolmates fell behind,“ she relates. Because she is so well assimilated in both communities, her aim is to help build bridges between the cultures. Words + Pictures: Wolfgang Stolba 59