Page 1 of 4 IBM Support - Premature DDD hard disk drives: 9.1GB
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Page 1 of 4 IBM Support - Premature DDD hard disk drives: 9.1GB
IBM Support - Premature DDD hard disk drives: 9.1GB, 18.2GB or 36.4GB - Servers Page 1 of 4 Premature DDD hard disk drives: 9.1GB, 18.2GB or 36.4GB Servers Applicable countries and regions Source RETAIN tip H172093 Symptom Some 9.1GB, 18.2GB and 36.4GB drives go DDD prematurely. Note: DDD = defunct disk drive. Affected configurations The system is any of the following IBM eServer xSeries servers: l l l l l l l l l xSeries 340, type 8656, any model xSeries 330, type 8654, any model xSeries 240, type 8664, any model xSeries 230, type 8658, any model xSeries 220, type 8645, any model xSeries 200, type 8478, any model xSeries 150, type 8658, any model xSeries 135, type 8654, any model xSeries 130, type 8654, any model The system is any of the following IBM Netfinity servers: l l l l l l l l l l l l l l l l l l l l l Netfinity 8500R server, type 8681, any model Netfinity 7600 server, type 8665, any model Netfinity 7100 server, type 8666, any model Netfinity 7000-M10 server, type 8680, any model Netfinity 7000 server, type 8651, any model Netfinity 6000R server, type 8682, any model Netfinity 5600 server, type 8664, any model Netfinity 5500-M20 server, type 8662, any model Netfinity 5500-M10 server, type 8661, any model Netfinity 5500 server, type 8660, any model Netfinity 5100 server, type 8658, any model Netfinity 5000 server, type 8659, any model Netfinity 4500R server, type 8656, any model Netfinity 4000R (US) server, type 8652, any model Netfinity 4000R (Non-US) server, type 8653, any model Netfinity 3500-M20 server, type 8657, any model Netfinity 3500-M10 server, type 8655, any model Netfinity 3500 server, type 8644, any model Netfinity 3000 server, type 8476, any model Netfinity 1000 server, type 8477, any model Netfinity A100 server, type 8652, any model The system includes any of the following IBM Expansion Units: l l l Netfinity EXP15, Type 3520, Model 2RU Netfinity EXP200 Storage Expansion Unit, Type 3530, Model 1RU Netfinity EXP300 Storage Expansion Unit, Type 3531, Model 1RU The system is configured with the following options: * Withdrawn - no longer available for purchase through IBM Option Assembly Replacement part CRU number (FRU) Description 37L7199* 07N3730 09N0947 36.4GB 7200rpm 80 . PDF Creator - PDF4Free v2.0 http://www.pdf4free.com http://www-304.ibm.com/jct01004c/systems/support/supportsite.wss/docdisplay?lndoci... 10/2/2007 IBM Support - Premature DDD hard disk drives: 9.1GB, 18.2GB or 36.4GB - Servers Page 2 of 4 pin 36.4GB 7200rpm 80 pin 36.4GB 7200rpm 80 pin 36.4GB 7200rpm 80 pin 18.2GB 7200rpm 80 pin 18.2GB 7200rpm 80 pin 18.2GB 7200rpm 80 pin 18.2GB 7200rpm 80 pin 9.1GB 7200rpm 80 pin 9.1GB 7200rpm 80 pin 9.1GB 7200rpm 80 pin 9.1GB 7200rpm 80 pin 9.1GB 7200rpm 80 pin 02K0442 07N3730 09N0947 . 36L9746 07N3730 09N0947 . 37L7203 07N3730 09N0947 . 02K0440 07N3740 19K1463 . 01K8501 07N3740 19K1463 . 36L9745 07N3740 19K1463 . 37L7202 07N3740 19K1463 . 94G7099 07N3750 19K1461 . 01K8053 07N3750 19K1461 . 01K7959 07N3750 19K1461 . 36L9744 07N3750 19K1461 . 37L7201 07N3750 19K1461 . . 37L7200* 07N3830 19K1469 36L9811 07N3830 19K1469 36L9750 07N3830 19K1469 37L7206* 07N3830 19K1469 36L9807 07N3840 19K1467 36L9810 07N3840 19K1467 36L9749 07N3840 19K1467 37L7205 07N3840 19K1467 36L9806* 07N3850 19K1465 36L9809 07N3850 19K1465 36L9748 07N3850 19K1465 37L7204* footnote (2) 07N3850 19K1465 19K0615 36.4GB 10Krpm 80 pin 19K0615 36.4GB 10Krpm 80 pin 19K0615 36.4GB 10Krpm 80 pin 19K0615 36.4GB 10Krpm 80 pin 19K0614 18.2GB 10Krpm 80 pin 19K0614 18.2GB 10Krpm 80 pin 19K0614 18.2GB 10Krpm 80 pin 19K0614 18.2GB 10Krpm 80 pin 19K0613 9.1GB 10Krpm 80 pin 19K0613 9.1GB 10Krpm 80 pin 19K0613 9.1GB 10Krpm 80 pin 19K0613 9.1GB 10Krpm 80 pin PDF Creator - PDF4Free v2.0 http://www.pdf4free.com http://www-304.ibm.com/jct01004c/systems/support/supportsite.wss/docdisplay?lndoci... 10/2/2007 IBM Support - Premature DDD hard disk drives: 9.1GB, 18.2GB or 36.4GB - Servers . 00N8206 07N3700 09N0946 . 20L0554 07N3710 19K1481 . 00N8205 07N3710 19K1481 . 20L0553 07N3720 19K1479 . 00N8204 07N3720 19K1479 . . 00N8209 07N3800 19K1487 . 00N8208 07N3810 19K1485 . 00N8207* footnote (1) 07N3820 19K1483 . Page 3 of 4 36.4GB 7200rpm 68 pin 18.2GB 7200rpm 68 pin 18.2GB 7200rpm 68 pin 9.1GB 7200rpm 68 pin 9.1GB 7200rpm 68 pin 36.4GB 10Krpm 68 pin 18.2GB 10Krpm 68 pin 9.1GB 10Krpm 68 pin Note: The drives affected are ID string and firmware levels: Product ID DDYSxxxx DPSSxxxx Firmware S9AA or earlier S9AA or earlier Note: The FRUs are shared with other drives not affected by this document. Note: For a chart that lists only products that have been tested with current models of IBM Netfinity and PC Servers, go to the following URL: http://www.ibm.com/servers/eserver/serverproven/compat/us/ Solution Download and apply the IBM Hard Disk Drive Update Program, version 1.11, or later (Firmware Level S9HA or later). Additional information The IBM drives listed may be marked DDD prematurely. There are two issues involved: 1. The first issue is limited, but is seen in some customer environments where the drives are powered on and off frequently. The fix is a hard drive microcode update to S9AA level or higher. 2. The second issue is most likely seen in environments where a customer is using an IBM ServeRAID adapter. In this environment, normal background drive maintenance and logging functions may be not be performed. This new code corrects this situation. The fix is a hard drive microcode update to S9HA level or higher. The latest firmware is available for the link in the "Solution" section of this document. Notes: (1) Replaced by part number 00N8208. PDF Creator - PDF4Free v2.0 http://www.pdf4free.com http://www-304.ibm.com/jct01004c/systems/support/supportsite.wss/docdisplay?lndoci... 10/2/2007 IBM Support - Premature DDD hard disk drives: 9.1GB, 18.2GB or 36.4GB - Servers Page 4 of 4 (2) Replaced by part number 37L7205. Applicable countries and regions Worldwide Back to top Document id: MIGR-4RYPEF Last modified: 2004-06-18 Copyright © 2007 IBM Corporation PDF Creator - PDF4Free v2.0 http://www.pdf4free.com http://www-304.ibm.com/jct01004c/systems/support/supportsite.wss/docdisplay?lndoci... 10/2/2007