Table of Contents

Table of Contents
Preface .................................................................................................................................................. xv
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Section 1
Information Systems and Technologies in Organizations
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Chapter 1
Long Tail Leadership: Understanding Soft Power Affecting Organizations...........................................1
Diane Spencer-Scarr, Curtin University, Australia
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Chapter 2
The Contribution of Information and Information Technology in Building Organizational .
Resilience...............................................................................................................................................25
Sergio Ricardo Mazini, University Center Toledo Araçatuba – UNITOLEDO, Brazil
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Chapter 3
In Search of Social Intelligence.............................................................................................................41
Jairo Simião Dornelas, UFPE – CAPES, Brazil
James Anthony Falk, Faculdade Boa Viagem/DeVry, Brazil
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Chapter 4
Proposal for the Use of Digital Mediation for Public Direct Participation during Electoral .
Periods...................................................................................................................................................62
Artur Afonso Sousa, Polytechnic Institute of Viseu, Portugal
Pedro Agante, Libertrium, Portugal
Luís Borges Gouveia, University Fernando Pessoa, Portugal
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Section 2
Emerging Issues in IST in Organizations of Various Industrial Sectors
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Chapter 5
Web Strategy in the Digital Economy: An Organizational Perspective.................................................99
Mahesh S. Raisinghani, Texas Woman’s University, USA
Chih-Hung Chung, Texas Woman’s University, USA
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Chapter 6
Implementing Cloud Information Systems: SaaS Migration...............................................................117
Kamran Janamian, Baha’i Institute for Higher Education (BIHE) University, Iran
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Chapter 7
Model-Driven Reverse Engineering of Open Source Systems............................................................139
Ricardo Perez-Castillo, University of Castilla-La Mancha, Spain
Mario Piattini, University of Castilla-La Mancha, Spain
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Chapter 8
Internal Control Considerations for Information System Changes and Patches..................................161
Jeffrey S. Zanzig, Jacksonville State University, USA
Guillermo A. Francia III, Jacksonville State University, USA
Xavier P. Francia, Jacksonville State University, USA
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Section 3
The IST Focus and Cases in Organizational Well-Being
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Chapter 9
A Traditional Organization Towards a New Dimension of Labour: Social Business..........................181
Maria João Ferreira, Universidade Portucalense, Portugal & Universidade do Minho, Portugal
Fernando Moreira, Universidade Portucalense, Portugal & Universidade Lusíada, Portgual
Isabel Seruca, Universidade Portucalense, Portugal & Universidade do Minho, Portugal
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Chapter 10
Organizational Memory: The Role of Business Intelligence to Leverage the Application of Collective
Knowledge...........................................................................................................................................206
Isabel Ramos, University of Minho, Portugal
Jorge Oliveira e Sá, University of Minho, Portugal
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Chapter 11
Motivation in Electronic Portfolio Usage for Higher Education Institutions......................................224
Rokhsareh Mobarhan, Universiti Teknologi Malaysia, Malaysia
Mojib Majidi, Universiti Teknologi Malaysia, Malaysia
Azizah Abdul Rahman, Universiti Teknologi Malaysia, Malaysia
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Section 4
Case Studies from Various Business Sectors and Organizations
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Chapter 12
How Social Media Tools are Used in Research: A Case Study...........................................................245
Anabela Mesquita, Polytechnic Institute of Porto, Portugal & Minho University, Portugal
Ana Ramalho Correia, Universidade Nova de Lisboa, Portugal
Diana Aguiar Vieira, Polytechnic Institute of Porto, Portugal
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Chapter 13
Comparative Analysis on the Usage of Business Information Systems among Portuguese and
Hungarian Small and Medium-Sized Enterprises................................................................................265
Filomena Castro Lopes, Universidade Portucalense, Portugal
M. Paula Morais, Universidade Portucalense, Portugal
Peter Sasvari, University of Miskolc, Hungary
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Chapter 14
Social Resilience in Action: Subversive Uses of Mobile Technology in Brazil..................................297
Adriana Braga, Pontifical Catholic University of Rio de Janeiro (PUC-Rio), Brazil & National
Council for Scientific and Technological Development (CNPq), Brazil
Robert K. Logan, Ontario College of Arts and Design, Canada & University of Toronto, Canada
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Compilation of References . .............................................................................................................. 316
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About the Contributors . ................................................................................................................... 346
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Index ................................................................................................................................................... 354
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